Scranton Chevrolet of Norwich · 5 days ago
General Motors Trained Service Technician
Scranton Chevrolet of Norwich is seeking a General Motors Trained Service Technician to join their busy service department. The role involves diagnosing and repairing a wide range of vehicle issues, providing exceptional customer service, and maintaining GM certification.
Automotive
Responsibilities
Perform diagnostic tests to identify issues with vehicles and determine appropriate repairs
Effectively use diagnostic equipment and technical information systems to efficiently troubleshoot and repair vehicles
Conduct routine maintenance on vehicles, including oil changes, tire rotations, and tune-ups
Accurately record diagnoses and repairs in electronic systems and communicate findings to service advisors and customers
Ensure all repairs and services are completed within estimated time frames and meet dealership quality standards
Maintain a clean and organized workspace and adhere to all safety protocols and guidelines
Continuously expand knowledge and skills through ongoing training and certification programs
Provide exceptional customer service and maintain a professional and positive demeanor at all times
Qualification
Required
A-level or GM Master technician
Maintain GM certification
Valid driver's license
Strong diagnostic, problem-solving skills
Understanding of GM warranty, policies and procedures
Ability to understand evaporation systems, secondary air systems, charge pressure control systems, electric power steering systems, abs/traction control systems and suspension control systems
Experience as a technician in GMC/ Chevrolet shop
Understand suspension geometry and be able to identify bent or damaged suspension components
Strong driveability diagnostics - must be able to diagnose transmission concerns, misfires, drive-line concerns and cooling/ac concerns
Effectively use diagnostic equipment and technical information systems to efficiently troubleshoot and repair vehicles
Conduct routine maintenance on vehicles, including oil changes, tire rotations, and tune-ups
Accurately record diagnoses and repairs in electronic systems and communicate findings to service advisors and customers
Ensure all repairs and services are completed within estimated time frames and meet dealership quality standards
Maintain a clean and organized workspace and adhere to all safety protocols and guidelines
Continuously expand knowledge and skills through ongoing training and certification programs
Provide exceptional customer service and maintain a professional and positive demeanor at all times
Preferred
Knowledge of Reynolds and Reynolds (advanced service)
Master level training or able to complete within the next physical quarter
Benefits
Paid training
Paid vacation
Holiday pay
Health/Dental/Vision/Life/Disability Insurance
401k
Parts at 10% over cost
Company
Scranton Chevrolet of Norwich
Funding
Current Stage
Growth StageCompany data provided by crunchbase