Scheduling Coordinator jobs in United States
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Senior Helpers · 3 hours ago

Scheduling Coordinator

Senior Helpers is a home healthcare company seeking a Scheduling Coordinator to manage caregiver schedules for reliable care delivery. The role involves coordinating schedules for over 50 caregivers, responding to changes, and supporting agency operations through effective communication and reporting.

Health Care

Responsibilities

Create, manage, and maintain daily and weekly schedules for 50+ caregivers using WellSky
Assign caregivers to client cases based on availability, skills, certifications, and care needs
Respond promptly to caregiver call-offs, emergencies, and last-minute schedule changes
Communicate schedule updates clearly and professionally with caregivers via phone, text, and system notifications
Ensure appropriate staffing coverage to meet client care requirements
Monitor caregiver availability, time-off requests, and scheduling conflicts
Prepare and distribute weekly scheduling reports for leadership review
Maintain accurate and up-to-date scheduling records and documentation in WellSky
Collaborate with office staff and leadership to anticipate staffing needs
Assist with caregiver on-boarding by supporting initial schedule placement
Participate in a rotating on-call schedule by carrying the shared office on-call cellphone as assigned
Maintain confidentiality and professionalism when handling sensitive information

Qualification

WellSkyScheduling experienceOrganizational skillsTime-management skillsCustomer serviceVerbal communicationProblem-solvingInterpersonal skillsFlexibility

Required

High school diploma or equivalent required
Strong organizational and time-management skills
Ability to multitask and work effectively in a fast-paced environment
Excellent verbal communication and customer service skills
Detail-oriented with strong problem-solving abilities
Maintain confidentiality and professionalism when handling sensitive information

Preferred

Previous Scheduling Or Administrative Experience Preferred
Experience in home healthcare or home care scheduling preferred
Comfortable using scheduling software; WellSky experience preferred
Ability to remain calm and solutions-focused during high-pressure situations
Strong interpersonal and communication skills
Dependable, punctual, and team-oriented
Flexibility and adaptability to changing schedules and staffing needs

Company

Senior Helpers

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Senior Helpers is a franchisor and provider of in-home senior care services for elderly individuals.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Comvest Credit Partners
2024-04-23Debt Financing
2024-03-21Acquired

Leadership Team

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Glen J. Scharfeld, M.S.
Owner/ CEO
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Julio Vazquez
Owner/ CEO
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Company data provided by crunchbase