MSI Pharma · 2 hours ago
Credit Manager
United States
Contract
Remote
Senior Level
5+ years expMSI Pharma is seeking an experienced Credit Manager to lead their credit and collections function, ensuring strong cash flow and sound credit practices. This role involves overseeing customer credit evaluation, collections operations, and policy governance, while collaborating with Sales, Finance, and Customer Service.
Staffing & Recruiting
Hiring Manager
Alexander Sysum
Responsibilities
Implement, maintain, and improve credit and collections policies and procedures
Evaluate customer creditworthiness and manage credit risk exposure
Ensure adherence to all applicable local, state, and federal laws
Manage the full end-to-end collections process to ensure timely receipt of payments
Develop and execute strategies to reduce delinquency and improve DSO
Oversee escalations for past-due accounts, including payment plans, account holds, and referrals to agencies or legal counsel
Lead resolution of billing issues, invoice disputes, and short-payments
Communicate directly with customers regarding overdue balances
Partner cross-functionally to resolve billing or account issues
Prepare and present regular reporting on credit exposure, aging, and collections performance
Lead, mentor, and develop a high-performing credit and collections team
Drive process improvements, automation, and best practices to enhance efficiency
Qualification
Required
BA/BS in Finance, Accounting, Business, or related field (or equivalent experience)
5+ years in credit, collections, or accounts receivable
2+ years in a supervisory or managerial role
Demonstrated success improving cash flow and reducing delinquency
Strong credit risk assessment and financial analysis skills
Expertise in collections strategy and execution
Excellent communication, negotiation, and conflict-resolution abilities
High attention to detail and strong analytical mindset
Ability to influence cross-functionally
Leadership and team-development capability
Customer-centric approach to problem solving
Experience developing policies, controls, and governance frameworks
Company
MSI Pharma
MSI Pharma specialises in supplying pharmaceutical, medical device and life sciences staff.
11-50 employees
Funding
Current Stage
Early StageRecent News
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