Clearwater Living · 8 hours ago
Business Office Director
Torrance, CA
Full-time
Onsite
Lead/Staff, Director/Executive
$33/hr - $35/hr
5+ years expClearwater Living is a premier luxury senior living community, and they are seeking a Business Office Director to join their team. This role supervises the Concierge department and is responsible for community accounting systems, human resource functions, and fostering relationships with residents and their families.
Assisted LivingElder CareElderlyHealth Care
Responsibilities
Promote positive relationships with current/prospective residents and family members by answering unique situational questions regarding the community
Effectively communicate and resolve resident concerns and complaints to prevent move-outs under the guidance of the Executive Director
Perform, administer, and oversee the community accounting functions including but not limited to accounts receivable/collections, accounts payable, and management reports
Works with Home Office to ensure all aspects of resident billing are submitted timely and per standard to coordinate resident move in/out or transfer
Coordinating interviews, background and reference checks, employee physicals, assisting with FMLA or other leave occurrences
Coordinate all payroll functions, including generating payroll reports, confirming hours worked with supervisors, transmitting payroll information timely for processing, tracking and reporting any labor variances or discrepancies to the Department and/or Executive Director
Manage employee benefit programs including communication to employees of plan details and eligibility requirements, ensuring timely enrollments and terminations from the plans and making certain that employee deductions are recouped
Work with appropriate Department Director to ensure all aspects of new associate training and orientation is completed and maintaining all aspects of employee files base wages, tax withholding, wage rate, and annual or merit increases as indicated
Manage, develop, and evaluate the Concierge department, in accordance with all community policies and procedures
Coordinate and work closely with Executive Director, Department Heads and Home Office on community issues regarding any legal issues
Ensure regulatory compliance through OSHA and Clearwater Living standards and reporting any issues or concerns immediately
Manage the department within the budgetary guidelines, track inventory, and order supplies as needed
Perform other duties and tasks as assigned or required
Qualification
Required
Minimum five to seven years of experience in senior living, hospitality, or related industry
Minimum two to three years of supervisory experience
First Aid/CPR/BLS Certification required
Background clearances as required by government regulations
Must meet health requirements, including TB and COVID19
Some travel may be required
Preferred
AA or Bachelor's degree preferred or combination of education and experience supervising others in a senior living or hospitality environment
Fundamental accounting experience preferred
Benefits
Excellent benefits
401(k) contributions
Paid Vacation and Sick leave
Exciting opportunities to grow
Dynamic and fast paced environment
Culture of people first and service always
Company
Clearwater Living
Clearwater Living is an elder care organization that offers entitled land and develops living communities for senior citizens.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2025-12-22Acquired
Leadership Team
Tony Ferrero
CEO
Kristin Turner
Executive Assistant to President/COO
Recent News
2025-12-18
2025-09-09
Company data provided by crunchbase