INSPYR Solutions · 3 months ago
Product Design Manager
Charlotte, NC
Full-time
Hybrid
Senior Level
$51/hr - $54/hr
7+ years expINSPYR Solutions is a national expert in delivering flexible technology and talent solutions. They are seeking a Service & Product Design Manager to lead design efforts across complex tools that support food operations, focusing on both service and product design to create intuitive UX/UI solutions.
Information TechnologyProfessional ServicesStaffing Agency
No H1B
U.S. Citizen Only
Responsibilities
Lead end-to-end design efforts: 20–30% Service Design, 70–80% Product Design
Map ecosystems, design current and future-state user journeys, and create UX/UI solutions that help users accomplish their tasks
Identify system dependencies, data flows, and user pain points
Translate research and operational insights into lo-fi journeys and high-fidelity product experiences
Collaborate with internal operators, SMEs, and users to deeply understand workflows
Partner with Product and Engineering to align on problems-to-solve and feature development
Mentor and coach 1–3 designers, fostering a culture of design excellence
Facilitate cross-functional workshops to drive alignment
Translate service designs into production-ready UI in Figma
Clearly document and communicate design decisions to stakeholders
Qualification
Required
7+ years in Product, UX, or Service Design, including 1–2 years in a leadership or management role
Experience in operations-heavy environments (e.g., supply chain, inventory, food tech, logistics)
Strong product thinking with the ability to navigate user needs, business logic, and system architecture
Proven success designing for enterprise platforms or SaaS products with complex workflows
Proficiency in Figma and service design tools (e.g., journey maps, service blueprints)
Skilled in user research: field observations, stakeholder interviews, usability testing
Experience facilitating design reviews, retrospectives, and collaborative workshops
Preferred
Familiarity with ERP or enterprise SaaS tools is a strong plus
Bonus: Experience coaching designers or shaping team structure and design processes
Benefits
Comprehensive medical benefits
Competitive pay
401(k) retirement plan
...and much more!
Company
INSPYR Solutions
INSPYR Solutions is a information technology staffing service providers.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Gregg Straus
Executive Vice President & Chief Financial Officer
Michelle Wren
Chief Operating Officer
Recent News
2025-09-12
Company data provided by crunchbase