Halo · 2 hours ago
Platform Systems Architect
HALO is the global leader in branded promotional merchandise and they are seeking a Platform Systems Architect to design and steward their future platform. This senior leadership role involves partnering with various departments to architect systems that support complex workflows and decision logic, ensuring the technology ecosystem aligns with the company's operations.
Information TechnologyManufacturingOptical CommunicationTelecommunications
Responsibilities
Design and evolve Halo’s enterprise platform architecture with clear separation and accountability across:
Sales enablement and client-facing experiences
Order orchestration and exception management (Halo Connect)
Financial execution and systems of record (NetSuite)
Define and defend architectural boundaries to prevent operational complexity from leaking into downstream systems
Partner with the CPTO to translate business strategy into durable architectural bets and platform evolution roadmaps
Architect systems optimized for variability, ambiguity, and exception density, not just happy-path automation
Identify recurring human decisions, tradeoffs, and failure modes across sales, operations, and finance—and design them into explicit, governable platform capabilities
Ensure rules, decision logic, and exception handling live in intentional control layers rather than being fragmented across applications
Design Halo’s platform to safely and effectively incorporate AI-assisted reasoning, decision support, and automation as capabilities mature
Establish architectural patterns for:
Human-in-the-loop decisioning
AI-assisted exception triage and resolution
Decision traceability, auditability, and operational control
Partner with Product, Data, and Engineering to ensure orchestration layers function as future-ready control planes for agentic and AI-assisted workflows
Define enterprise architecture principles that balance flexibility, speed, cost, and operational control
Serve as a trusted thought partner to executive leadership on platform tradeoffs, risk, and long-term scalability
Guide architectural decision-making across initiatives to reduce redundancy, technical debt, and unintended downstream cost
Partner closely with:
Product leaders on problem framing, system design, and platform ownership
Operations leaders on execution realities, exception patterns, and scalability constraints
Finance leaders on controls, auditability, revenue integrity, and compliance
Mentor senior engineers, architects, and product leaders in platform-level thinking and enterprise design
Qualification
Required
12+ years designing and evolving complex enterprise or platform systems
Demonstrated experience architecting exception-heavy, operationally complex environments
Proven ability to translate human workflows and judgment into scalable system behavior
Deep experience with orchestration layers, workflow engines, rules engines, or comparable control-plane architectures
Strong executive communication skills with the ability to reason clearly in ambiguity and influence across functions
Preferred
Experience designing or stewarding AI-enabled platforms, including familiarity with modern AI stacks such as: Cloud-based LLM platforms (e.g., AWS Bedrock or equivalent)
Model Context Protocols (MCP) or similar context and orchestration frameworks
Human-in-the-loop and agent-assisted system patterns
Background in industries with complex fulfillment, customization, or regulatory constraints
Prior experience partnering closely with Product and Operations leadership—not solely Engineering
Formal certifications (e.g., TOGAF, cloud certifications) are secondary to demonstrated architectural judgment and platform impact
Benefits
Nationwide coverage for Medical, Dental, Vision, Life, and Disability insurance
Additional Voluntary Benefits
401(k) Retirement Savings Plan
Health Savings Accounts (HSA)
Flexible Spending Accounts (FSA)
Company
Halo
Halo, a global leader in the fiber optics industry, is shaping the future with compatible transceiver technology.