American Express · 11 hours ago
Associate - Digital Product Management
New York, NY
Full-time
Hybrid
Entry Level
$78K/yr - $125K/yr
1+ years expAmerican Express is a company with a long history of innovation and commitment to its customers. The Associate - Digital Product Management role involves strengthening LPM processes, partnering with various tech teams, and driving agile change management within the organization.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Strengthen LPM processes across intake, prioritization, dependency team engagement, platform escalation mitigation, and communication, contributing to delivery speed and overall success for all CFR tech initiatives
Partner with Enterprise LPM and various platform tech teams to enable the efficiency of CFR owned and CFR impacted initiatives
Represent RPDS as a participant with other enterprise LPMs where there are CFR dependencies (e.g. Portico, Lend & Spend)
Support annual investment planning process for CFR, including foreseeing high-level directional capacity needs for each of the trains, and ensuring right level of costing and financials
Communicate out status and metrics on critical RPDS capabilities at regular cadences to CFR stakeholders
Drive agile change management within the Credit and Fraud Risk organization and organize relevant trainings, by collaborating with EPMO teams
Qualification
Required
Deep knowledge of risk management processes and the associated data and technology systems supporting the customer lifecycle
Resilience while leading multiple projects/priorities simultaneously, often under high pressure and tight timeframes to drive the enterprise agenda forward
Elevated growth mentality with big picture thinking, lean startup approach and personal agility
Validated relationship, dynamic communication skills, effective influencer
Experience in operating within the Scaled Agile Framework of technology development
A “driver” personality - constantly pushing toward clarity and delivery while balancing the need for excellent collaboration
High degree of organization, initiative, and accountability
An ability to solve sophisticated problems and a highly analytical approach
Bachelor's degree (or comparable experience) in operation research, engineering or a related technical field with 1+ year of work experience
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-25
CB Insights
2026-01-23
2026-01-22
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