Resource Metrix · 4 hours ago
SFLC Contingent - Technical Trainer / User Support Specialist
United States
Full-time
Remote
Mid Level
3+ years expResource Metrix is a company that supports SFLC by designing and delivering training on new data indexing, analytics, and automation tools while ensuring user proficiency. The role involves creating training curricula, user guides, and support materials, conducting live and virtual training sessions, and supporting tool adoption and troubleshooting.
Information TechnologyManagement ConsultingSoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
Develop training plans and user guides
Deliver training on new automations and data tools
Provide post-rollout support and feedback loops
Ensure all materials meet Section 508 compliance
Track proficiency per PRS
Qualification
Required
3+ years technical training experience
strong documentation and 508 accessibility testing knowledge
familiarity with DHS/USCG IT security
Benefits
Bonus based on performance
Competitive salary
Paid time off
Company
Resource Metrix
Resource Metrix is an agile management and technology consulting firm offering IoT and cloud services.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Cory Ash
Principal / CEO
Company data provided by crunchbase