ChatGPT Jobs · 6 hours ago
Field Network Engineer
El Segundo, CA
Full-time
Onsite
Mid Level
3+ years expCathWorks is advancing coronary physiology with the FFRangio System, leveraging computational science and AI. As a Field Network Engineer, you will be responsible for deploying and supporting the FFRangio System across US hospitals, ensuring technical readiness and clinical support.
Computer Software
Responsibilities
Lead complete system installations, including hardware setup, cabling, environmental checks, workstation configuration, and integration with hospital C-Arm and PACS/DICOM environments
Conduct and manage pre-install IT planning, reviewing site walkthroughs, validating technical requirements, and aligning timelines with hospital IT, biomed, and imaging teams
Coordinate Information Security and IT reviews, complete InfoSec assessments, addressing follow-up questions, and providing documentation required for hospital approval
Support network configuration (end-to-end) – port activation, IP assignments, DNS, routing, VLAN segmentation, firewalls, AETs, and data transfer workflows
Troubleshoot complex issues including connectivity failures, DICOM metadata problems, system processing errors, workstation performance, and hardware malfunctions (onsite and remote)
Support account activations, ensuring the system is operating optimally for patient procedures; provide rapid response for any workflow or technical interruptions
Document all configurations and work performed, including installation reports, system setup details, service findings, and escalation notes for QA/R&D
Serve as the technical liaison between hospital teams, imaging vendors, third-party field engineers, CathWorks internal teams, and Medtronic commercial partners
Provide on-call and remote support, guiding customers and field personnel through troubleshooting and workflow issues
Train hospital personnel and partner field engineers, ensuring consistent, safe, and effective system usage and troubleshooting capability
Identify improvement opportunities, providing structured feedback to R&D, QA, Product, and Operations based on real-world site experience
Qualification
Required
Associates degree or higher in a relevant field; a B.S. in science and engineering is preferred
Experience in hospital IT, biomedical engineering, medical imaging, or field service engineering
Strong understanding of networking fundamentals (IP, Subnetting, VLANs, firewalls)
Familiarity with DICOM, PACS, and angiography/C-Arm workflows
Confident troubleshooting across hardware, software, and network layers
Excellent communication skills across technical and clinical stakeholders
Ability to operate independently in high-stakes clinical environments
Willingness and ability to travel frequently to hospital sites across the U.S. (Up to ~70%)
Preferred
3+ years in medical device field service or healthcare IT preferred
Experience with Windows OS diagnostics, log analysis, or scripting (PowerShell/Python) preferred
Background supporting complex system installations or multi-vendor integrations preferred
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase