Alera Group, Inc. · 4 hours ago
Support Specialist
Onalaska, WI
Full-time
Onsite
Entry, Mid Level
$24/hr - $28/hr
2+ years expAlera Group is looking for a Support Specialist. This role involves processing applications, assisting with claims, and providing customer service support, while also managing data entry and project assignments.
Employee BenefitsFinancial ServicesInsuranceRisk Management
Responsibilities
Process applications, follow up on missing information, assist with claims, handle customer service calls, support client education/enrollment, and maintain necessary supplies and materials
Perform accurate data entry in AgencyBloc, oversee lead and client lists, audit systems for accuracy/compliance, and leverage the agency management system to improve efficiency
Manage assigned projects, participate in meetings and trainings, support mail/phone rotations
Qualification
Required
Associate's degree with 2+ years of related experience; background in insurance agencies, sales support, customer service, and familiarity with insurance forms and terminology
Proficiency in Word, Excel, Outlook, AgencyBloc, and general internet navigation
WI Life, Health & Accident insurance license required, along with carrier-specific and Marketplace certifications
Benefits
Medical
Dental
Life and disability insurance
401k
Generous paid time off
Much more
Company
Alera Group, Inc.
Alera Group is a growing leader, reimagining the complex risk management, insurance and financial services delivery experience through intentional collaboration connecting clients to holistic solutions that protect and grow all they value most.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$1.1BKey Investors
Bank of MontrealGenstar Capital
2025-05-01Debt Financing· $1B
2023-04-12Private Equity· $100M
2017-01-04Private Equity
Leadership Team
Jim Blue
Chief Executive Officer
Alan Levitz
Executive Chairman
Recent News
2025-10-21
Company data provided by crunchbase