NEOGOV · 11 hours ago
INFORMATION TECHNOLOGY SPECIALIST I (SR-20) [1 vacancy]
Oahu, HI
Full-time
Onsite
Entry Level
$4,961/mo - $4,961/mo
1+ years expNEOGOV is seeking to fill an Information Technology (IT) Specialist I position within the Department of Information Technology in Honolulu. The role involves conducting evaluations of user agency needs for personal computers and assisting in training agency staff on the use of various automated office equipment and software.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
U.S. Citizen Only
Responsibilities
Conduct evaluations of user needs for personal computers and automated office equipment
Assist in the training of agency staff on the functions and use of personal computers, selected software, and other automated office equipment
Assist in planning and conducting system surveys of departmental functions to determine the feasibility of applying text/word, digital scanning, and/or other office automation methodologies
Assist in studies to obtain factual, historical, and statistical data relating to work flow, work measurement, time distribution, organizational and functional relationships and other types of data
Assist in conducting overall technical training and support for all supported hardware and software
Perform other related duties as assigned
Qualification
Required
At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment
Equivalent to graduation from an accredited college or university with major work in computer science, public or business administration, accounting, mathematics or a related field
One (1) year of experience in the analysis of operating practices, methods and procedures, some of which shall have involved the conduct of feasibility studies and the analysis and design of information technology systems for the processing of data
Knowledge of the principles and practices of public administration, organization, and management
Knowledge of data processing systems analysis, design, and development
Knowledge of the operation, characteristics, and capabilities of various types of information technology equipment
Knowledge of research and statistical methods and techniques
Ability to gather, analyze, correlate and evaluate facts, and make sound judgments
Ability to determine feasibility of converting various manual work processes to automated technologies
Ability to review organizational structures, work flow, and operating procedures and processes and integrate findings for IT processing purposes
Ability to prepare clear and concise reports and guidelines
Ability to work cooperatively with others
Preferred
A Bachelor's degree in Computer Science or MIS from an accredited four-year college or university may be substituted for six months of experience in the analysis of operating practices, methods, and procedures
A Master's degree in Computer Science or MIS from an accredited four-year college or university may be substituted for one year of experience in the analysis of operating practices, methods, and procedures
Benefits
Generous time off (up to 21 vacation days, 21 sick leave days, and holidays)
Comprehensive health coverage
Retirement plan
Career development
Vacation: Employees may earn up to 21 days per year.
Sick Leave: Employees may earn up to 21 days per year.
Holidays: 13 days a year; 14 days during election years.
Training and Development: Computer, career, and personal enhancement courses are offered; curriculum designed for employee, supervisory, and management development.
Medical, Dental, Prescription Drug, and Vision Care: Various health insurance plans are available. Premiums are subsidized by the City and deductible from pre-tax income for participants of the Premium Conversion Plan (PCP).
Group Life Insurance: No cost for eligible employees.
Deferred Compensation Plan: Invest in your future...choose to defer part of your pre-tax income for retirement.
Retirement Plan: The Employees' Retirement System (ERS) of the State of Hawaii administers retirement benefits for State and County employees. Employee contribution required.
Commuter Choice Pre-Tax Benefits: Employees may designate certain transportation expenses (TheBus, LOTMA, Vanpool Hawaii, etc.) as a pre-tax item
Parking: Some job locations offer parking on-site; others may have access to parking at low monthly rates.
Direct Deposit: Direct deposit of paychecks to a designated financial institution is available.
Employee Assistance Program (EAP): Confidential, professional counseling and resource referral.
Public Service Loan Forgiveness (PSLF) Program: A federal program forgiving the balance of federal student loans for individuals working in public service.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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