MirrorWeb · 12 hours ago
Enterprise Account Manager
United States
Full-time
Remote
Mid, Senior LevelMirrorWeb is an intelligent communications supervision platform designed for regulated financial services firms. The Enterprise Account Manager will be responsible for driving expansion revenue across strategic enterprise accounts, managing complex deals, and building executive relationships to enhance compliance solutions.
Archiving ServiceComplianceSocial MediaSoftware
Hiring Manager
Eileen Chesney-Benson
Responsibilities
Own expansion revenue and enterprise account growth end-to-end: define the problem, propose options, drive decisions, execute to measurable outcomes
Build work that holds up in a trust-first environment: reliability, defensibility, and auditability matter here
Partner with CSMs, Solution Engineering, Product, Legal, Finance, and Marketing to deliver outcomes that scale without chaos
Operate with a "signal over noise" mindset—prioritize what moves the business and customers forward
Raise the bar: improve the quality of systems, messaging, execution, or customer outcomes (depending on role)
Communicate clearly and close loops—especially across a distributed team (Austin ↔ Manchester)
Contribute to a culture of ownership: when something breaks, we fix it
Own expansion revenue across enterprise portfolio including multi-product upsells, cross-sells, whitespace opportunities, renewal negotiations, and multi-year contract execution with enterprise buyers
Build and maintain executive-level relationships with C-suite decision-makers, economic buyers, and procurement—develop comprehensive account plans with multi-year growth strategies and executive sponsorship models
Orchestrate cross-functional deal teams (CSMs, Solution Engineers, Product, Sales, Finance) for complex enterprise deals—lead pricing discussions and commercial negotiations involving multiple stakeholders
Maintain accurate pipeline management with detailed opportunity tracking and deliver weekly/monthly revenue forecasts through disciplined risk assessment and deal reviews
Qualification
Required
Proven success in enterprise account management or expansion roles within a B2B SaaS scale-up environment—you've owned $1M+ quota and navigated pace, ambiguity, and high ownership
Demonstrated ability to close complex, multi-stakeholder enterprise deals with C-suite buyers, procurement, and cross-functional committees across 6-12 month sales cycles with $100K-$500K+ deal sizes
Strong judgment in high-stakes environments where trust matters (regulated, risk-sensitive, security-oriented, or mission-critical contexts are a plus)
Ability to move fast without sacrificing standards —you're comfortable being accountable for outcomes
Bias to action and follow-through: you don't let important work stall
Preferred
Experience selling into regulated financial services (SEC/FINRA compliance teams, broker-dealers, RIAs, asset managers) with understanding of compliance workflows, supervision requirements, or regulatory obligations
Background in communications governance, supervision, compliance technology, or adjacent domains —archiving, eDiscovery, surveillance, risk management, or RegTech as context
Experience selling AI/automation solutions where explainability, accountability, and 'human-in-the-loop' positioning are critical to adoption
Track record building executive sponsorship programs or account-based strategies that drive predictable enterprise expansion and multi-year partnership models
Benefits
Comprehensive Health Coverage – Premium medical, dental, and vision plans
Life Assurance – Financial peace of mind for you and your loved ones
401(k) – 3% non-elective contribution, regardless of your own contributions
Generous Paid Time Off – 20 days PTO, plus a day off on your birthday and paid sick leave
Enhanced Family Leave – Extra support for life's most important moments
Flexible Lifestyle Benefits – $100 monthly Juno allowance for health, wellness, learning, or what matters most
Equity Appreciation Rights (EAR) – Share in our success through our equity incentive program
Competitive OTE Structure – Base + variable compensation aligned with enterprise expansion performance
Company
MirrorWeb
MirrorWeb is an archiving and communications surveillance platform for governments, banks, and financial industries.
Founded in 2012
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$68.82MKey Investors
Mainsail PartnersMaven Capital Partners
2024-09-05Private Equity· $63M
2024-09-05Acquired
2022-06-06Seed· $1.25M
Leadership Team
Jamie Hoyle
VP, Product
Philip Clegg
Chief Technical Officer
Recent News
GlobalFinTechSeries
2025-05-17
EIN Presswire
2025-05-07
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