State of Tennessee · 4 hours ago
REVENUE COLLECTION OFFICER ASSOCIATE** - 01282026-74799
Knox County, TN
Full-time
Hybrid
Entry Level
$3,631/mo - $5,434/mo
1+ years expThe State of Tennessee is seeking a Revenue Collection Officer Associate to assist in tax collections and enforcement work. This entry-level position involves learning to collect delinquent taxes from businesses and individual taxpayers while interpreting tax laws and regulations.
AgricultureChildrenEducationGovernmentHealth Care
Responsibilities
Learns to determine what steps need to be taken to collect delinquent revenue through reviewing and negotiating payment options to delinquent taxpayers and/ or business representatives within specified time frames, including processing payments
Learns to research, locate, and evaluate and/ or re-evaluate taxpayer assets in support of tax collection actions and voluntary compliance
Learns to interact with and maintains confidentiality when communicating with financial institutions, attorneys, law enforcement officials, and representatives in other divisions in the process of researching, locating, and assisting taxpayers in collecting delinquent taxes
Learns to interpret and explain tax types as well as tax laws, rules, and regulations in order to answer general tax related questions and perform job functions
Learn to manage case assignments, maintains case notes, and prioritizes assignments
Learns procedures and best practices to resolve delinquent accounts by utilizing collection tools, which may include liens, garnishments, assessments and recommending field work
May be required to be comfortable around persons using firearms and/ or use assigned firearm to defend against attempted physical or deadly assaults
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree
One year of full-time experience as an employee of the Collection Services Division of the Tennessee Department of Revenue performing tax related work
An employee in this class may be required to possess and maintain a valid motor vehicle operator's license, personal vehicle insurance, and reliable transportation
Company
State of Tennessee
State government is the largest employer in Tennessee, with approximately 43,500 employees in the three branches of government.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Hugh Hale
Chief Information Officer, TennCare
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