National Legal Aid & Defender Association · 1 day ago
Legal Advice Line Paralegal
The National Legal Aid & Defender Association is seeking a Legal Advice Line Paralegal to support their Legal Advice Line team. The role involves answering incoming calls, conducting client interviews, and providing legal assistance while ensuring accurate documentation and client file maintenance.
LegalNon Profit
Responsibilities
Effectively and efficiently answer incoming calls
Conduct initial applicant screening, uploading documents to Legal Server case files, performing conflict checks, determining eligibility for services, and providing referrals to applicants that are determined to be non-eligible
Interview clients determined to be eligible by phone, enter client information and notes into the computer system and maintain client files electronically, conveying legal information and counsel, assembling and mailing appropriate correspondence, such as closing and rejection letters and literature to clients as needed
Participate in organizational projects as assigned
Continuously improve knowledge and ability to provide efficient, high quality legal assistance, engaging in community outreach as directed
Perform other duties as assigned
Qualification
Required
Under supervision of the Legal Advice Line (LAL) Directing Attorney, the LAL Paralegal will work with the team to ensure that incoming calls from potential and current clients are answered, assessed, and processed in a consistently accurate and timely manner
This position will also be responsible for client interviews; document retrieval, drafting, maintenance, and mailing
LAL Paralegal will work closely with legal advocates on other teams in addressing client's cases, in addition to assignments of other organizational projects
Effectively and efficiently answer incoming calls
Conduct initial applicant screening, uploading documents to Legal Server case files, performing conflict checks, determining eligibility for services, and providing referrals to applicants that are determined to be non-eligible
Interview clients determined to be eligible by phone, enter client information and notes into the computer system and maintain client files electronically, conveying legal information and counsel, assembling and mailing appropriate correspondence, such as closing and rejection letters and literature to clients as needed
Participate in organizational projects as assigned
Continuously improve knowledge and ability to provide efficient, high quality legal assistance, engaging in community outreach as directed
Perform other duties as assigned
Benefits
7.5 hour work day / 37.5 hour week
14.5 Paid Holidays
Free wellness counseling & resources
Union protection for applicable positions
Annual pay increases
Overtime for Hourly/Non-exempt staff
Compensatory Time for Salaried/Exempt staff
School Loan Assistance up to $500/month
Bilingual Pay up to $90/month
Home internet reimbursement of $25/month
CCLS issued laptop & cell phone
CA State Bar dues paid in full
Mileage reimbursement
CCLS contributes to staff 403(b) plans starting at the one-year anniversary:
Year 1 to 2 – 1% of salary contributed
Year 2 to 3 – 2% of salary contributed
Year 3 to 4 – 3% of salary contributed
Year 4 to 5 – 4% of salary contributed
Year 5+ - 5% of salary contributed
Coverage begins 1st of the month following hire date
CCLS pays 100% for staff health insurance coverage
CCLS pays 67% of staff dependent health insurance coverage
Low-Cost Plans for:
Dental PPO & Vision Insurance
Long term disability & life insurance
Workers Compensation coverage
Vacation Cash Out:
Accrued vacation cashed out & added to paycheck upon request
Overtime Pay Out (Non-Exempt Staff):
OT paid out within 30 days of accrual, per State standards
Up to $1,500 interest free loan to assist staff with personal computer purchase
Protected leave for CA Bar Exam
Interest-free loan for Bar Exam & study course fees
Up to 8 weeks salary advance
Company
National Legal Aid & Defender Association
National Legal Aid & Defender Association leads a broad network of advocates on the frontlines to advance justice and expand opportunity.
Funding
Current Stage
Early StageTotal Funding
$0.3MKey Investors
Lumina Foundation
2022-02-15Grant· $0.3M
Leadership Team
Recent News
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