Microsoft · 12 hours ago
Senior Service Engineer - CTJ - Poly
Microsoft has an exciting opportunity to join the U.S. Government Operations Engineering team dedicated to Secure Work Area (SWA) Infrastructure and Operations. In this role as a Senior Service Engineer, you will enable a broad set of Azure, Office 365, Identity, Security, and other products in high security and regulated mission critical environments.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
You’ll independently implement high-performance solutions across teams while maintaining a quality checklist. You’ll also create and monitor telemetry data and influence analytics to better identify patterns that reveal errors and unexpected problems
You will respond to incidents and complex issues by identifying and troubleshooting the issue, deploying the appropriate fixes, and implementing solutions and automations to prevent recurring issues. You’ll also follow prescriptive guidance for security, privacy, and compliance standards
You will collaborate within and across teams by proactively and systematically sharing information. You’ll also resolve conflicts across teams and engage with partners to meet mutual objectives
You will maintain and improve the development and operations of related sets of spaces, systems, platforms, or products by sharing insights and best practices. You’ll do this by continually developing your understanding of insights and best practices, and by mentoring other engineers
You will designs and manages the end-to-end implementation of solutions and projects driving holistic innovation to enable the specialized clouds workforce. You'll continuously improve the current state of secure spaces, technology, processes, etc. while thinking of the future, and focusing on user experience, security, quality, and scalability
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Mechanical Engineering, Electrical Engineering, Aerospace Engineering, Data Science, Cybersecurity, or related field AND 3+ years technical experience in software engineering, network engineering, service engineering, systems engineering, or industrial controls OR equivalent experience
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination
This position requires successful verification of the stated security clearance to meet federal government customer requirements
You will be asked to provide clearance verification information prior to an offer of employment
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of U.S. citizenship due to citizenship-based legal restrictions
Citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Preferred
Experience working in critical infrastructure, data centers, and/or high security, high availability facilities
Experience designing and/or operating secure government facilities
Experience working with teams supporting high security, high availability telecommunications or other communications systems
5+ years technical experience managing projects and implementing solutions for large-scale cloud or distributed systems in highly regulated environments
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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