ChatGPT Jobs · 1 day ago
Senior Product Manager
California, United States
Full-time
Hybrid
Mid, Senior Level
$154K/yr - $204K/yr
3+ years expTrust In SODA is an exciting high growth Insure-tech business focused on building AI agents to automate manual tasks for the insurance industry. They are looking for a customer-facing Agent Product Manager to partner with enterprise clients, identify high-impact opportunities for AI adoption, and oversee successful implementations of agent-based workflows.
Computer Software
Responsibilities
Identify & Prioritize Use Cases: Partner with strategic accounts to uncover efficiency gaps, automation opportunities, and high-value AI applications. Lead discovery sessions to map business needs
Facilitate Product Design Workshops: Co-create solutions with clients by running design workshops that transform business requirements into AI agent workflows
Define Requirements: Translate customer insights into clear, actionable requirements for their AI Agent Engineering team. Ensure alignment between business goals and technical delivery
Lead Implementations: Manage the full lifecycle of AI solution deployments, from planning to delivery. Oversee timelines, expectations, and success metrics while acting as the primary customer interface
Champion Customer Success: Ensure adoption, measure impact, and recommend optimizations in partnership with our AI Customer Success Managers
Qualification
Required
Strong sense of ownership, urgency, and customer focus-thriving in an early-stage startup, SAAS or corporate business
3–5 years in customer-facing or hybrid tech roles (e.g., product management, customer success, implementation, strategy consulting, or solutions engineering)
Proven ability to translate business requirements into technical specifications or product briefs
Experience leading workshops and navigating ambiguous client needs
Analytical thinker with excellent problem-solving skills
Outstanding communication skills-able to influence both technical and business stakeholders
Experience with enterprise SaaS implementation or deployment
Preferred
Familiarity with AI/ML products, automation platforms, or workflow optimization
Background in insurance, fintech, or other regulated industries
Knowledge of prompt engineering or agent-based AI systems
Experience in product design, service design, or process design
Benefits
Medical
Dental
Vision
Retirement
PTO
Competitive salary plus equity options
Flexible PTO
401(k) plan
Comprehensive health, dental, and vision coverage
Flexible work environment, including remote work options
A collaborative, innovative culture where your impact is visible
Company
ChatGPT Jobs
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2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase