Horizon Blue Cross Blue Shield of New Jersey · 8 hours ago
Dir, Enterprise Applications
Newark, NJ - Hybrid
Full-time
Hybrid
Director/Executive
$170K/yr - $237K/yr
10+ years expHorizon Blue Cross Blue Shield of New Jersey empowers its members to achieve their best health, and they are seeking a Director of Enterprise Applications to create technology and digital strategy for multiple business applications. The role involves overseeing the software development lifecycle, managing a large team, and ensuring the quality and performance of application services.
Health Care
Responsibilities
Accountable for workforce strategy ensuring the necessary balance of internal and external technology talent, in terms of budget and skill, to appropriately meet customer demands
Large team management and engagement including; interviewing and hiring, training and skills development, performance management, communication, and overall compliance with Horizon regulatory requirements, policies, and procedures
Transformational leader able to guide teams through culture transition
Manage multiple application teams up to approximately 350 full time equivalents; both Horizon employees and on/offshore contingent resources
Establish and uphold effective partnerships with business customers to create and maintain digital and technology roadmaps as aligned with corporate strategy
Act as customer liaison for information technology
Implement and maintain cohesive and transparent demand management practices within a group of several product teams
Ensure software development best practices and quality standards are embedded within all lifecycle phases and consistently utilized for software architecture, engineering, integration, testing and acceptance, and implementation
Align to Horizon’s SDLC methodology and act as transformational leader as the organization moves to Agile/Scrum
Establish and oversee close alignment with the business ensuring functional and nonfunctional requirements are collected and met and delivery commitments are upheld
Partners with EBTS directors (IT, Infrastructure & Operations, Information Security) to align on and implement divisional goals
Make certain of best practice artifact development, maintenance, and availability
Ensure technology roadmaps are created, managed, and implemented for the entirety of the application product line(s) within span of control
Align team members to enterprise, information security, and data governance standards on architecture
Maintain 24x7x365 production support and agreed upon service levels for performance, availability, and quality
Develop and maintain a vendor strategy supportive of budgeted demand that aligns to the EBTS workforce strategy
Partner with corporate Legal and Procurement experts to ensure favorable terms and thorough vendor contracts
Manage effective vendor relationships, overseeing resource numbers/skill mix for capacity services relationships and delivery metrics for fixed priced contracts
Ensure month over month vendor adherence to contractual SLAs, contract terms, and quality of delivery
Uphold controls over the processes and transactions under areas of responsibility including the completeness and accuracy of financial information, business transactions, compliance with applicable laws and regulations, and the effectiveness and efficiency of operations
Monthly and yearly management of budgets over approximately $5M
Direct strategies that increase efficiency and throughput while maintaining cost and quality
Assure timely adherence to EBTS and Horizon’s administrative and compliance policies
Qualification
Required
High School Diploma/GED required
Ten to fifteen years professional experience in information systems delivery
Requires a minimum of six years of managerial experience, specifically supervising a technology staff
Preferred
Bachelor degree preferred or relevant experience in lieu of degree
Lean Six Sigma
Project Management
Agile/Scaled Agile training and related certifications
Deep experience with Agile frameworks (Scrum, Kanban) and ability to oversee Agile teams and ceremonies such as PI Planning, sprint planning, daily stand-ups, reviews, and retrospectives strongly preferred
Proven track record in web and mobile application development, including architecture and deployment across multiple platforms (iOS, Android, responsive web) strongly preferred
Demonstrated experience in designing and implementing customer-facing portals, ensuring intuitive navigation and responsive design across devices strongly preferred
Experience integrating portals with backend systems (CRM, IVR, APIs) to enable seamless data flow and personalized experiences strongly preferred
Experience interpreting customer survey and feedback data to measure satisfaction and suggesting systemic improvements to drive continuous improvement strongly preferred
Familiarity with UX design and guided support tools to enhance user journeys and reduce friction strongly preferred
Knowledge of omnichannel strategies, ensuring consistency across portals, mobile apps, IVR, and other customer touchpoints strongly preferred
Familiarity with DevOps practices including CI/CD pipelines, automated builds, and deployment for web and mobile environments strongly preferred
Benefits
Comprehensive health benefits (Medical/Dental/Vision)
Retirement Plans
Generous PTO
Incentive Plans
Wellness Programs
Paid Volunteer Time Off
Tuition Reimbursement
Company
Horizon Blue Cross Blue Shield of New Jersey
Horizon Blue Cross Blue Shield of New Jersey is a company that provides health insurance products.
5001-10000 employees
H1B Sponsorship
Horizon Blue Cross Blue Shield of New Jersey has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7)
2024 (7)
2023 (6)
2021 (1)
Funding
Current Stage
Late StageLeadership Team
Gary St. Hilaire
President & Chief Executive Officer
Recent News
2026-01-06
2025-12-29
2025-12-25
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