Microsoft · 7 hours ago
Director, Business Program Management
Microsoft is seeking a Director of Business Program Management to lead strategic initiatives that drive operational excellence and incentive performance. This role involves overseeing the design and implementation of incentive programs, partnering with various departments to ensure alignment and effectiveness in execution.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Oversee analysis that produce actionable insights for decision‑makers across engineering, finance, field, and leadership across the incentive lifecycle with proven statistical methods
Define and ensure integrity and consistency of ROI (Return on Investment) measurement methodologies
Ensure accuracy and integrity of source data for new patterns. Understand data lineage and drive governance processes to solve launch & in-market data related issues
Drive internal reporting strategy & roadmap, defining a consistent experience for internal audiences, to drive actionable insights. Ensure uptime, accuracy and integrity of internal reports
Define and manage portfolio of tools and services that support the agile execution of incentives, while driving execution consistency cross Solution Area and alignment to platform roadmap. Drive optimization of resourcing via consolidation, standardization and use of AI
Lead the strategy & design of the incentive platform execution capabilities. Define & drive roadmap to accelerate time to market, optimizing between engineering owned and GPS owned services and capabilities to balance agility and resource constraints
Serve as a bridge between business strategy & execution implementation via engineering, ensuring that platform development investments fit into the broader long term platform strategy
Ensure viability of requirements (capabilities, patterns) by providing deep technical expertise on internal data & systems
Design & drive partner and field communication plans to land incentives narrative. Build policy assets and others that clearly articulate incentive value prop and function
Oversee policy exceptions using a consistent, compliance framework
Manage critical in-market issues, partnering with execution teams for resolution and communicating with executive audiences
Build, develop, and mentor a diverse, high‑performing team specializing in analytics, business operations, process improvement, and program management
Foster a culture of operational rigor, customer obsession, and continuous improvement
Set clear expectations, provide coaching, and create opportunities for career growth
Qualification
Required
Bachelor's Degree in Business, Operations, Finance, or related field AND 8+ years experience in program management, process management, or process improvement + OR equivalent experience
6+ years management (e.g., people, project, process, vendor, change) experience
Preferred
Master's Degree in Business, Operations, Finance, or related field AND 12+ years experience program management, process management, or process improvement OR Bachelor's Degree in Business, Operations, Finance, or related field AND 15+ years experience in program management, process management, or process improvement + OR equivalent experience
8+ years people management experience
Demonstrated success leading cross‑functional, large‑scale programs with executive visibility
Proven analytical background, including experience with business insights, data modeling, and metrics‑driven decision‑making
Proven ability to manage complex stakeholder ecosystems across engineering, GTM, operations, and finance
People leadership experience managing high‑performing teams
Experience with partner ecosystem programs, incentives, pricing models, or cloud commerce solutions
Familiarity with large‑scale data systems, reporting platforms, and operational tooling
Ability to communicate complex concepts clearly to executive audiences
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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