WellLife Network · 9 hours ago
Receptionist - 1007G (ARW002) - Mon, Wed, Thurs, Fri 8:30AM-1:30PM
WellLife Network is one of New York’s largest nonprofit health and human services organizations, dedicated to empowering people to live their best lives. The Receptionist will perform diversified routine clerical duties, including answering phones, filing, and supporting the program, while ensuring smooth front desk operations.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Sign in addiction recovery clients and direct other clients to the correct location
Verify financial information in avatar
Covers front desk at site daily
Enter applications into My Avatar
Verify and keep track of client payments
Verify insurance coverage for all Medicaid clients at check in
Complete fee sets
Close and reconcile the front desk at the end of each shift
Answer multi-line phones, manages incoming calls, responds to front line inquiries about service available, participation requirements, insurance eligibility, transfer calls to the appropriate place, etc
Perform daily reminder calls for intake appointments and prescriber's appointments
Assist with prior authorization-make sure they are completed before submitting to avoid unnecessary denials, call the pharmacies to ensure everything has been received, inform them when approval is received and follow up with insurance companies
Filing lab results
Responsible for closing charts for discharged clients
Make bank deposits for front desk when needed
Post and proof daily schedules
Distribute faxes
Assist with any projects given by the office manager
Cover front desk at various sites when short staffed and/or assist other programs in the building
General work duties including but not limited to, sending ARS faxes, taking incoming faxes, and forward to appropriate person/program, distribute incoming mail when needed, replenishing paper in fax and copy machines
Qualification
Required
HS Diploma or GED
Prior experience working at the front desk or in customer service
Work well with others and independently
Benefits
Medical
Dental
Vision
401k retirement plan (with matching)
Paid time off
Holidays
Personal days
Free and low-cost gym and wellness access and support
Ongoing professional development and career advancement opportunities
Company
WellLife Network
WellLife Network offers behavioral health, community awareness, developmental disabilities, care management, and veterans services.
Funding
Current Stage
Late StageTotal Funding
$0.65MKey Investors
New York State
2023-02-15Grant· $0.65M
Recent News
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