Tesla · 8 hours ago
Internship, Program Manager, North America Service Program & Project Management (Summer 2026)
Austin, TX
Internship
Onsite
Intern
Start in 2026 SummerTesla is seeking a highly motivated Service Program Manager to join their North America Service Operations Team. The role primarily focuses on accounts receivable and driving improvements to payment processes, enhancing cash flow and operational efficiency through cross-functional collaboration and data analysis.
AutomotiveElectric VehicleEnergyManufacturingRenewable EnergyTransportation
Responsibilities
Champion Client-Centric AR Strategies: Collaborate with sales, finance, legal, and customer service teams to design and implement approaches that simplify payment processes, reduce collection barriers, and foster positive client relationships to enhance loyalty and timely payments
Optimize AR Operational Processes: Assess and streamline invoicing, billing, and collection workflows, emphasizing scalable systems that minimize disputes, automate reminders, and ensure efficient, frictionless payment experiences for clients
Drive Cross-Functional Collaboration: Promote strong communication and alignment across global and distributed teams, ensuring all departments contribute to shared objectives like accelerating cash flow, reducing days sales outstanding (DSO), and improving overall AR efficiency
Implement Continuous Feedback Loops: Establish mechanisms to collect insights from clients, internal teams, and AR stakeholders on payment challenges, using this feedback to refine collection strategies and prevent recurring issues
Leverage Data and Trends for Strategic AR Improvements: Analyze client payment behaviors, industry benchmarks, and financial data to identify opportunities for innovation in collection programs. Define measurable KPIs, such as collection rates, DSO targets, and client satisfaction scores, that support both financial health and seamless client interactions
Test and Scale AR Solutions: Develop and pilot new tools, processes, or technologies (e.g., automated payment portals or predictive analytics for collections), evaluate their impact on payment speed and client satisfaction, iterate based on results, and roll out successful initiatives organization-wide
Qualification
Required
Actively enrolled in an academic program
Ability to work 40 hours per week on-site
Customer - Focused Mindset: A strong passion for enhancing the customer experience and strategically improving service operations
Exceptional Organizational Skills: Highly organized, with the ability to manage multiple competing priorities while balancing operational efficiency and customer satisfaction
Effective Communication: Excellent verbal and written communication skills, with the ability to effectively engage with stakeholders at all levels and interacting directly with customers
Adaptability in Dynamic Environments: Comfortable working in fast-paced, high-growth, and rapidly evolving industries
Relationship Building: Strong interpersonal skills with an ability to build and maintain positive working relationships across global teams and external partners
Benefits
Medical plans > plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans. Both have an option with a $0 payroll contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k), Employee Stock Purchase Plans, and other financial benefits
Company Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Commuter benefits
Employee discounts and perks program
Company
Tesla
Tesla is an electric vehicle and clean energy company that provides electric cars, solar, and renewable energy solutions.
Founded in 2003
10001+ employees
H1B Sponsorship
Tesla has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2796)
2024 (2113)
2023 (1304)
2022 (1227)
2021 (1102)
2020 (723)
Funding
Current Stage
Public CompanyTotal Funding
$20.12BKey Investors
Societe GeneraleEuropean UnionPennDOT
2024-10-05Post Ipo Debt· $783M
2023-09-13Grant· $159.6M
2023-08-15Grant· $0.23M
Leadership Team
Vaibhav Taneja
Chief Financial Officer
Tom Zhu
SVP of Automotive
Recent News
2026-01-25
MIT Technology Review
2026-01-25
Yahoo Finance
2026-01-25
Company data provided by crunchbase