ShipMonk · 15 hours ago
Sr. Fulfillment Consultant
Fort Lauderdale, Florida, United States
Full-time
Onsite
Mid, Senior Level
2+ years expShipMonk is a growth partner for merchants, providing cutting-edge technology and fulfillment solutions for high-growth ecommerce and DTC brands. The Sr. Fulfillment Consultant will be responsible for understanding ShipMonk's products, presenting their benefits to clients, building strong customer relationships, and solving problems to ensure customer retention and business growth.
E-CommerceLogisticsSaaSShippingSupply Chain ManagementWarehousing
Responsibilities
Understand ShipMonk’s products’ features allowing you to present the benefits accurately and persuasively
Facilitate a flawless presentation that engages the customer, interprets and understands the mindset of the listener while providing a consultative approach to negotiate service agreements to close business
Construct strong relationships with customers that embody the Shipmonk "GSD" attitude
Find that solutions equal customer retention and closed deals. Candidates must use critical thinking to identify an issue and provide solutions that win business
Qualification
Required
A minimum of 2 years of sales, portfolio, account executive or relationship management experience with the proven ability to accelerate account growth and engagement
The ability to navigate multiple internal systems and tools and thrive in a fast-paced environment
The ability to work effectively within a team environment
Prior experience with Salesforce or similar CRM tool
Strong written and verbal communication skills
This role requires an analytical mind that can think innovatively and challenge traditional servicing approaches
Ability to negotiate service agreements
Ability to build relationships
Organizational and time-management skills
Business acumen
Enthusiastic and passionate
Company
ShipMonk
ShipMonk offers direct-to-consumer fulfillment and technology tools for e-commerce companies.
1001-5000 employees
H1B Sponsorship
ShipMonk has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2023 (2)
2022 (1)
2021 (2)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
$365MKey Investors
Periphas CapitalSummit PartnersSJF Ventures
2021-01-27Private Equity· $65M
2020-12-02Private Equity· $290M
2018-10-29Series A· $10M
Leadership Team
Kevin Sides
Co-Founder/Chief Executive Officer
Jan Bednar
Founder & Board Member
Recent News
Seattle TechFlash
2025-08-21
2025-08-13
Company data provided by crunchbase