MassMutual · 6 hours ago
Trust Officer
Boston, MA
Full-time
Onsite
Mid, Senior Level
$90K/yr - $119K/yr
3+ years expMassMutual is a Federally Chartered Savings Bank and a wholly owned subsidiary of MassMutual, specializing in trust and fiduciary services. The Trust Officer will administer a diverse book of trust and personal wealth management accounts for high-net-worth individuals, providing customized client service and collaborating with financial professionals to meet clients' financial needs.
FinanceFinancial ServicesInsuranceLife InsuranceRetirement
Responsibilities
Maintain a diverse book of private wealth clients and provide daily oversight while operating as the relationship manager and main point of contact
Partner with clients’ existing financial professionals to review and assess estate planning, tax planning, and investment needs
Facilitate scheduled meetings with clients and financial professionals to review and discuss their portfolio objectives and any changes in financial needs or circumstances
Analyze client inquiries and requests, utilizing product and fiduciary knowledge as well as available resources and support teams to provide appropriate response/solution
As part of a Concierge Team, collaborate with other Relationship Managers and Service Specialists to share industry knowledge and best practices, provide back-up coverage, and identify process improvements
Implement the account’s investment strategy and oversee the long-term objectives as defined in the Investment Policy Statement. Interact with Investment sub-advisors to plan for cash and liquidity needs, make routine bill payments, and implement investment and tax strategies
Seek new solutions by coordinating with internal business partners (Investments, Fiduciary, Tax, Operations, Compliance) and external vendors to ensure high quality, comprehensive customer service is provided
Maintain current knowledge of personal trust and investment products to ensure accurate handling of administrative responsibilities
Consult with governing committees (Trust Administration, Investment, Risk) as needed to effectively administer accounts in accordance with appropriate guidelines, procedures, and regulations
Exercise the fiduciary standard of care to always act in the best interest of our client
Participate in department huddles and problem-solving sessions, providing updates on industry trends, service opportunities and different initiatives
Qualification
Required
Bachelor's degree or a High School diploma with 6+ years' experience in financial services or trust administration
3+ years' experience in financial services or trust administration
3+ years Trust Administration Relationship Management experience
Willingness to obtain CTFA (Certified Trust and Fiduciary Advisor)
Occasional travel required for client meetings, industry conferences, and business events
Due to the nature of the position, as part of our background check process, candidates must be able to pass a non-registered fingerprinted background check to qualify as a fingerprinted person under FINRA
Preferred
Designation of CTFA (Certified Trust and Fiduciary Advisor) at time of application
Working knowledge of fiduciary income taxation, trust investment management principles, and Trust/ Probate law
Special Needs Trust experience
Strong communication and presentation skills
Experience with broker/dealer or registered investment advisor (RIA) firms
Experience with trust administration and trust accounting platforms
Knowledge of private banking products and services
Benefits
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
Company
MassMutual
MassMutual is a mutual life insurance company that provides investment management and trust services.
5001-10000 employees
H1B Sponsorship
MassMutual has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (96)
2024 (94)
2023 (66)
2022 (115)
2021 (121)
2020 (73)
Funding
Current Stage
Late StageLeadership Team
Eddie Ahmed
Chairman, President & CEO
Roger W. Crandall
Chairman, President & CEO
Recent News
2026-01-18
2025-12-25
Company data provided by crunchbase