Financial Staffing LLC · 2 hours ago
Assistant Branch Manager
Henderson, TX
Full-time
Onsite
Mid Level
$55K/yr - $62K/yr
3+ years expFinancial Staffing LLC is seeking an Assistant Branch Manager to assist in managing the operation of the branch facility and ensuring high levels of customer service. The role involves overseeing branch operations in the absence of the Branch Manager and fostering staff development to achieve customer service goals.
Staffing & Recruiting
Hiring Manager
Jeff Chapkin, MBA
Responsibilities
Assists with branch and staff development, as well as achievement of customer service goals
Exercises authority concerning staffing, training, performance appraisals, promotions, career development, salary actions, and terminations of subordinate personnel
Maintains a high level of employee morale to minimize turnover and maximize customer service satisfaction
Responsible for the effective day-to-day operations of the branch to ensure policies, procedures and regulations are followed; responsible for branch self-audit procedures and reporting; manages to annual budget and profit plan; conducts regular department meetings to review products, services, techniques for sales, customer service training, robbery & security training, and compliance with audit controls
Opens and closes accounts such as checking, savings, CDs, and IRAs including problem resolution. Reviews and approves accounts that exceed the branch personnel’s limits of authority
Provides professional teller services to the bank’s customers. Reviews and approves teller transactions that exceed the branch personnel’s limits of authority
Resolves complex customer service issues that cannot be resolved by branch personnel
Assigns duties and develops work schedules to ensure efficient functioning of the Branch
Participates in required compliance training and complies with applicable policies, procedures, regulations, and laws related to this position including but not limited to CRA, robbery, privacy, Reg CC, and BSA
Performs other related duties as assigned
Qualification
Required
High School Diploma with additional courses in business, accounting, AIB, or supervisory training and three years' experience in related banking environment are required or equivalent combination of education and experience
Comprehensive knowledge of banking rules and regulations
Demonstrated experience in teller and new account functions
Excellent oral and written communication skills
Excellent customer service skills
Leadership and coaching skills
Management skills including organizing, planning, delegating, and interpersonal skills
Knowledge of personal computers and related word processing and spreadsheet software
Company
Financial Staffing LLC
Bringing a decade of industry experience, our team at Financial Staffing LLC excels in placing top bankers in community banks.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase