Parloa · 1 day ago
Senior Salesforce Administrator
New York, NY
Full-time
Hybrid
Mid, Senior Level
$120K/yr - $185K/yr
3+ years expParloa is one of the fastest growing startups in the world of Generative AI and customer service. As a Senior Salesforce Administrator, you will be responsible for optimizing and maintaining the Salesforce ecosystem, collaborating with various teams to enhance workflows, and ensuring data integrity while supporting the company's global growth.
Artificial Intelligence (AI)ChatbotGenerative AISaaSSoftware
Responsibilities
Partner with Revenue Operations, Sales, Marketing, and Customer Success teams to optimize workflows and drive adoption
Implement and maintain custom objects, validation rules, flows, and process automations
Ensure data integrity and hygiene, performing regular audits and developing standards for data entry and maintenance
Manage integrations between Salesforce and other SaaS platforms (e.g., HubSpot, Gong, etc.)
Collaborate with business stakeholders to translate requirements into scalable technical solutions
Provide training and documentation for end-users and help drive best practices across teams
Work with global peers to align Salesforce governance and processes across regions
Support reporting and dashboard creation for leadership and GTM analytics
Qualification
Required
3–5 years of Salesforce Administrator experience in a fast-paced SaaS environment
At least 2 years in a Senior Admin or Lead Admin role, owning complex Salesforce projects or multi-departmental systems
Salesforce Certified Administrator and Advanced Admin required
Proven experience managing and scaling Salesforce for GTM- and Sales Teams
Deep understanding of Salesforce data model, process automation (Flows), and permission management
Strong grasp of RevOps concepts, with an eye for process optimization and cross-system efficiency
Familiarity with API-based integrations and middleware tools (Zapier, n8n, etc.)
Exceptional attention to detail, documentation, and communication skills
Proactive, collaborative, and solution-oriented mindset — you enjoy taking ownership and improving systems
Ideally located in New York (USA), with the ability to collaborate with global teams across time zones
Benefits
Competitive compensation and equity package.
Flexible working hours, unlimited PTO, and travel opportunities.
Access to a training and development budget for continuous professional growth.
ClassPass membership, Nilo Health, Health insurance, weekly sponsored office lunches.
Regular team events, game nights, and other social activities.
Company
Parloa
Parloa is an AI agent management platform that supports contact centers in automating and enhancing customer interactions.
201-500 employees
H1B Sponsorship
Parloa has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Late StageTotal Funding
$561.98MKey Investors
General CatalystAltimeter CapitalEQT Ventures
2026-01-15Series D· $350M
2025-05-06Series C· $120M
2024-04-24Series B· $66.02M
Leadership Team
Malte Kosub
CEO & Co-Founder
Alexander Matthey
CTO
Recent News
2026-01-22
2026-01-22
MarTech Series
2026-01-19
Company data provided by crunchbase