Inland Regional Center · 1 day ago
Consumer Support Technician 3 (Clerical Support) for Community Engagement
San Bernardino, CA
Full-time
Hybrid
Entry Level
$19.77/hr - $27.83/hr
1+ years expInland Regional Center is seeking a Consumer Support Technician 3 to provide specialized clerical work and administrative support for community engagement efforts. The role includes assisting in marketing material proofreading, coordinating events, and serving as a liaison to the Consumer Advisory Committee.
Non ProfitPublic RelationsSocial Assistance
Responsibilities
Assist in proofreading marketing materials to ensure accuracy and compliance with brand standards
Coordinate with Facilities and Procurement to secure appropriate space within IRC for community engagement events as needed
Collaborate with the IRC Procurement Department to request and obtain necessary supplies in support of the Community Engagement Team, Consumer Advisory Committee (CAC), community events, and other departmental activities
Serve as the agency’s primary liaison to the Consumer Advisory Committee by coordinating with Consumer Advocates, providing support, and promoting all CAC events
Provide clerical support for outreach efforts led by Consumer Advocates
Provide support in coordinating IRC special event set up and breakdown under the direction of the Community Engagement Manager
Track attendance data and prepare post-event reports
Develop and publish one blog post per month for inlandrc.org highlighting Intellectual and Developmental Disabilities (IDD) community events, trainings, and related activities
Assist in the coordination of photo releases and consent forms for community events
Serve as a member of the IRC Fall Festival, Vendor Fair, Special Events, and Service Access and Equity (SAE) Conference Planning Committees
Track and log outreach requests, meeting notes, and follow-up actions for the Community Engagement team
Maintain the Community Engagement Team’s intranet page
Gather information and articles regarding support groups, consumer employees, IRC event/conferences and community resources and lay out material in the appropriate section of the agency newsletter using graphic design software
Coordinate with Spanish and low-frequency language interpretation vendors to ensure the timely distribution of agency materials (e.g., brochures, flyers, fact sheets, directives, policies, reports, and event programs)
Assist Manager - Community Engagement with correspondence to include daily: typing error-free correspondence and reports and prepare documents for mailing. Complete necessary paperwork, reports, etc. on a timely basis
Act as a backup for social media, i.e. Facebook, Twitter, and Instagram, when needed or in the absence of the Community Relations Specialist
Create flyers and pamphlets for team members per their request and for other agency personnel as determined by the Manager – Community Engagement
Maintain and update department filing systems (electronic and hard copy) to ensure accessibility and compliance
Design specialized booklets per request of Community Engagement team members
Work cooperatively and effectively with others. Perform as a member of the team, answer questions, share expertise and contribute to the harmony of the team
Use office equipment appropriately and report the need for any repairs. Keep work area neat and orderly. Observe all safety rules and comply with IRC’s Injury and Illness Prevention Plan and Workplace Violence Prevention Plan.
Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms
Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments
Maintain good attendance and punctuality
Good verbal and written communication skills
Keep manager informed of pending work, work in progress and problems encountered
Utilize agency’s IT systems as assigned, maintaining security and following agency’s protocol and procedures, rules, and requirements
Attend training sessions as required
Comply with and ensure program compliance with agency’s Personnel Policies and Procedures
Perform different or additional work as assigned
Qualification
Required
High School Diploma or equivalent
One year of office/clerical work or similar experience
Ability to follow oral and written direction
Ability to establish and maintain effective working relationships with others
Full use of an automobile, possession of a valid driver's license and liability insurance for the minimum amount prescribed by law or ability to provide for independent transportation
Must have and maintain a safe driving record
Good verbal and written communication skills
Ability to handle a hybrid work environment consisting of working in the office and remotely at home while maintaining work productivity and efficiency; communicate via telephone calls, video conference calls, emails, and chat rooms
Handle change well and be flexible and adaptable in dealing with interruptions, new priorities and new assignments
Maintain good attendance and punctuality
Utilize agency's IT systems as assigned, maintaining security and following agency's protocol and procedures, rules, and requirements
Attend training sessions as required
Comply with and ensure program compliance with agency's Personnel Policies and Procedures
Preferred
Bilingual preferred
Benefits
$250 sign-on bonus after the completion of 90 days of employment at IRC with work performance in good standing.
$500 sign-on bonus after the completion of 6 months of employment at IRC with work performance in good standing.
Generous Benefits Package And Employee Perks
Company
Inland Regional Center
Inland Regional Cente strives to help individuals with developmental disabilities in San Bernardino and Riverside counties.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2025-07-31
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