Turtle Peak · 1 month ago
Inbound Customer Service Representative
Las Vegas, Nevada, United States
Full-time
Onsite
Entry Level
$16/hr - $16/hr
1+ years expTurtle Peak is seeking enthusiastic individuals to join their team as Inbound Customer Service Representatives in Las Vegas, NV. The role involves providing top-notch service through various channels while ensuring positive customer interactions.
Business DevelopmentBusiness IntelligenceCustomer Service
Responsibilities
Address customer inquiries and resolve complaints with a smile
Listen to customers, understand their needs, and offer solutions
Maintain professionalism and courtesy at all times
Stay calm and composed while handling conflicts and diffusing tension
Qualification
Required
High school diploma or equivalent
1 year of customer service experience
Strong technical skills, including MS Office Suite and web browsing
Able to pass a background check
Preferred
Tech-savvy: Comfortable with computers and able to switch between systems easily
Team player: Works well with others and understands the importance of teamwork
Respectful: Always kind, positive, and helpful
Empathetic: Listens well and offers support
Multitasker: Excellent at managing time and prioritizing tasks
Benefits
Medical coverage
Long- and short-term disability insurance (LTD and STD)
Flexible spending accounts; Hospital Indemnity plans
Generous vacation, mental health, and sick leave
Exclusive Tickets@Work discounts for entertainment and travel
Office snacks and events
Company
Turtle Peak
Turtle Peak provides revenue solutions, customer care, and business process outsourcing.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Nagle
Chief Operating Officer
Company data provided by crunchbase