Linnworks · 3 weeks ago
Global Account Manager, UK (Remote)
United States
Full-time
Remote
Mid Level
3+ years expLinnworks is seeking an exceptional Global Account Manager to join its EMEA Sales Team. This role involves owning relationships with strategic clients and driving revenue growth, retention, and satisfaction across the assigned portfolio. The Global Account Manager will develop and implement sales strategies and ensure clients realize maximum value from Linnworks' solutions.
E-CommerceSoftware
No H1B
Responsibilities
Own and manage relationships with key accounts, serving as the primary client contact
Achieve or exceed monthly, quarterly, and annual sales quotas
Develop a deep understanding of client objectives, business challenges, and success metrics
Drive retention, upsell, and expansion opportunities across your portfolio
Lead complex negotiations and manage renewals and contract discussions
Develop strategic account plans and growth roadmaps for each key client
Ensure a consistent, high-quality client experience across all touchpoints
Partner closely with Product, Marketing, and Customer Success teams to align on delivery and outcomes
Achieve and exceed individual revenue and growth targets
Accurately forecast renewals and expansion opportunities in partnership with Finance and Sales Operations
Maintain CRM hygiene and provide timely updates on account health, risks, and opportunities
Monitor industry trends, client feedback, and competitive developments to identify opportunities for innovation
Leverage insights to shape account strategies and recommend new solutions
Proactively identify and share process improvements and best practices
Model Linnworks’ values of accountability, curiosity, and collaboration
Participate in company-wide feedback and professional development initiatives
Contribute to a positive, high-performing team culture through knowledge sharing and cross-functional collaboration
Qualification
Required
3+ years of experience in Account Management or Sales within a SaaS or technology company
Proven track record of successful sales and/ or account management in a similar role
Strong commercial and negotiation skills, with experience handling complex contract renewals
Excellent communication and relationship management skills, with the ability to influence senior stakeholders
Experience working cross-functionally with Product, Marketing, and Customer Success teams
Proficiency in CRM tools (e.g., Salesforce, HubSpot) and data-driven account reporting
Bachelor's degree or equivalent experience in Business, Communications, or related field
Benefits
Remote & flexible working – with hybrid options in London or Chichester
Fantastic team culture based on trust and belonging.
Laptop & home office budget – £500 to set up your ideal workspace.
Private Medical Insurance with Aviva, including Dental & Optical.
Group Life Insurance & Yulife Wellbeing & Rewards.
Mental well-being support – Access therapy, mental health sessions, and yoga through a free premium subscription to Headspace.
EAP confidential benefit – 24/7 access to compassionate guidance & expert advice
25 days holiday + bank holidays
Training, support, and personal development
Company
Linnworks
Linnworks connects, manages and automates commerce operations ensuring your business systems are seamlessly connected.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Marlin Equity Partners
2021-09-29Private Equity
2021-09-29Acquired
Leadership Team
Jon Bahl
Chief Executive Officer
Fedor Dzjuba
Good luck charm
Recent News
Retail Insight Network
2026-01-22
Company data provided by crunchbase