Centella · 6 hours ago
Medical Imaging Field Service Engineer
Centella is a trusted provider of advanced healthcare technology with over 50 years of experience. They are seeking a Medical Imaging Field Service Engineer responsible for maintaining, installing, updating, and servicing medical imaging equipment to support healthcare professionals in South Florida.
Responsibilities
Interact with Customers (internal and external) in a courteous and professional manner to solve the assigned service issues
Repair of systems, including diagnostic imaging systems, therapy systems, computer systems, and clinical network systems at customer sites, utilizing available resources including other FSEs knowledgeable in the specific modalities
Perform planned maintenance and equipment modifications on a timely basis with minimal supervision
Complete required documentation on a timely and legible basis as requested
Installation of equipment which may include uncrating, inventory, mechanical assembly, interconnecting cabling, electrical and mechanical calibrations, and adjustments, all testing required for successful equipment turnover to customer, and all paperwork required by manufacturer, local, regional, national, and international regulatory agencies
Responsible for picking up parts ordered for assigned jobs, returning defective or unused parts, and documenting parts used per company policy and procedure
Takes after-hour calls on a rotating basis according to the annual on-call schedule
Work overtime as necessary during on-call weeks and at other times as required
Actively participate in Centella training courses
Through field assignments, continuously improve and expand knowledge and expertise in repairing and servicing a variety of equipment
Be a safe and courteous driver always
Follow regulatory, safety, and work procedures always
Ensure accurate entry of all service orders into the software system
Qualification
Required
Electrical Engineering degree or equivalent Field Service Engineer experience servicing but not limited to medical imaging systems (AX, MRI, X-ray, Ultrasound, etc.)
Minimum of one year experience that is sufficient to demonstrate knowledge of troubleshooting with hardware components and software
Skilled in medical or other system repair and installation, customer service experience and good oral communication is preferred
Basic math functions and reasoning ability are required
Preferred
Multivendor experience preferred in Siemens, GE, and Philips
Customer service focus (internal & external)
Problem solving skills
Attention to detail
Active listening
Written comprehension
Deductive reasoning
Ability to document and record information
Processing information
Computer skills
Safe driving
Inspecting equipment, structures, and material
Mathematics
Physical Flexibility and static strength
Memorization
Instructing and teaching others
Monitor processes, materials, and surroundings
Benefits
401K with company match
Medical, Dental, Vision, Life, STD, LTD, and other Voluntary Benefits
Paid Time Off