FirstKey Homes · 4 hours ago
Property Security Technician
Chicago, Illinois, United States
Full-time
Onsite
New Grad, Entry LevelFirstKey Homes is dedicated to ensuring the safety of their team members, assets, and community. The Property Security Technician will be responsible for preparing properties for leasing by securing homes, responding to alerts, and maintaining communication with local authorities and residents.
Property ManagementReal EstateRentalRental Property
Responsibilities
Respond to property alerts within 12 hours
Assess the home and define appropriate intervention (boarding up doors/windows, engaging with local law enforcement or other government agencies, etc.)
Perform light cleaning inside and outside to make property appealing to prospective residents
Document activity and required information in real-time using provided technology such as iPads
Complete product, inventory, and property knowledge audits
Conduct occupancy and quality control checks
Communicate and coordinate with regional marketing and advertising campaigns
Travel throughout applicable markets using a FKH Fleet vehicle and conduct regular tours of vacant homes to ensure they remain show ready
Assist with resident relations programs, open houses, and special functions
Adhere to all local, state, and federal laws governing Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws pertaining to real estate or leased properties
Perform other duties as assigned, such as dropping off checks, updating housing information, checking in on tenants
Respond to customers in a courteous manner and take responsibility for resolving customer concerns
Conduct all business in accordance with company policies and procedures and all state and federal regulations such as lead based paint, ADA, Fair Housing, HAZCOM Programs, and OSHA
Maintain knowledge of all pertinent laws and EPA and OSHA regulations
Complete service requests in a professional and timely manner
Monitor the condition of assigned properties and taking proactive immediate steps to correct any unsafe condition
Upkeep of fleet vehicles and inventory
Qualification
Required
High School Diploma or equivalence
Strong background in residential construction and remodeling in multiple trades
Must have a valid driver's license
Must provide own tools. Required Tools include (but not limited to): tool box, hammer, tape measure, screw driver set, standard wrench set, plier set, channel lock pliers, two-foot level, pipe wrench, crescent wrench, drills, and drill bits. These tools will not be provided by the Company and will be necessary to perform the job duties
Knowledgeable of codes, municipal by-laws, inspection, estimating, and planning
General knowledge and experience on reading, writing, and evaluating project specifications and scopes of work
Ability to learn and adapt to advanced smart home technology
Demonstrated experience in learning and using technology tools to track work (Customer Service Software, Project Management, MS Office, Etc)
Experience using Yardi, Salesforce, Smartsheet, Zendesk or similar property management program
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
Negotiation — Bringing others together and trying to reconcile differences
Persuasion — Persuading others to change their minds or behavior
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do
Time Management — Managing one's own time and the time of others
Speaking — Talking to others to convey information effectively
Writing — Communicating effectively in writing as appropriate for the needs of the audience
Customer Service – Ability to resolve conflict while providing exceptional service
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace
Preferred
Strong Customer Service & Conflict Management Experience
Military, Police, or Security background preferred
Company
FirstKey Homes
FirstKey Homes is a property management firm that offers rental home properties.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Colleen Keating
CEO
Teri Miller
Chief Financial Officer
Recent News
2025-04-01
2025-03-21
Birmingham Business Journal
2025-01-14
Company data provided by crunchbase