Apolis · 17 hours ago
Contact Center Vertex AI - Delivery Lead
Atlanta, GA
Full-time
Onsite
Mid Level
4+ years expApolis is seeking a Contact Center Vertex AI - Delivery Lead to design, develop, and maintain scalable backend services using Node.js. The role involves integrating AI/ML capabilities into backend systems, collaborating with cross-functional teams, and ensuring application performance and reliability.
ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
Responsibilities
Design, develop, and maintain scalable backend services using Node.js (mandatory)
Build and deploy applications on Google Cloud Platform (GCP), with a focus on:
Cloud Run for containerized service deployment
AI Applications (formerly Agent Builder) for intelligent automation
Gemini Family of Models via Discovery Engine API for advanced AI capabilities
Integrate AI/ML capabilities into backend systems to enhance automation and intelligence
Collaborate with cross-functional teams including product managers, frontend developers, and data scientists to deliver impactful features
Participate in Agile ceremonies and contribute to SAFe Agile team practices
Write clean, maintainable, and well-documented code; participate in code reviews and continuous improvement discussions
Ensure application performance, reliability, and scalability through proactive monitoring and optimization
Qualification
Required
4–5 years of consulting or equivalent experience in cloud-native application development, ideally in fast-paced, client-facing environments
Strong proficiency in Node.js, with a proven track record of building and maintaining scalable backend services
Hands-on experience with Google Cloud Platform (GCP), including: - Cloud Run for deploying containerized applications. - Vertex AI / AI Applications (formerly Agent Builder) for intelligent automation. - Gemini Family of Models and Discovery Engine API for advanced AI integration
Experience working in SAFe Agile teams, including participation in PI planning, sprint ceremonies, and cross-functional collaboration
Demonstrated ability to write clean, maintainable, and testable code, with familiarity in CI/CD pipelines and version control (e.g., Git)
Strong understanding of RESTful API design, microservices architecture, and asynchronous programming patterns
Familiarity with AI/ML model integration into backend systems, including model deployment, inference, and monitoring
Ability to work independently with minimal supervision, manage multiple priorities, and deliver high-quality results under tight deadlines
Excellent communication and interpersonal skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders
Comfortable working in globally distributed teams and across time zones (the client expectation is that candidates will participate in work sessions until at least 11 AM ET and be available between 9 PM ET and 9 AM ET for Production Support, when required
Preferred
Experience integrating AI/ML models into production systems
Familiarity with the Gemini model family and Discovery Engine API
Prior experience in telecom, media, or similar industries is a plus
Company
Apolis
Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
501-1000 employees
H1B Sponsorship
Apolis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (15)
2021 (12)
2020 (122)
Funding
Current Stage
Late StageLeadership Team
Amar Shokeen
President/ CEO
Rita Shokeen
COO
Company data provided by crunchbase