Go Store It Self-Storage · 9 hours ago
Dock Hand - Panama City Beach, FL
Go Store It Self-Storage is an industry leader in marina, boat, and RV storage, seeking a dynamic Dock Hand to join their growing team. The Dock Hand will oversee daily operations, manage staff, and ensure exceptional customer experiences while maintaining high-quality facilities at the marina.
Real Estate
Responsibilities
Support daily operations including dock management, boat rentals, fuel services, and retail activities
Recruit, train, and supervise team members
Build a strong culture of teamwork, service excellence, and development
Deliver exceptional service and resolve customer issues
Build lasting relationships with guests, vendors, and the local community
Oversee docks, equipment, buildings, and grounds
Coordinate repairs, upgrades, and regulatory compliance
Maintain adherence to federal, state, and local regulations including USCG and environmental standards
Represent the marina in community events, industry groups, and tourism initiatives
Enforce safety protocols and protect marina assets
Safely move boats using tractors and operate various boat types
Maintain fuel dock safety procedures and complete inventory logs
Assist with vessel docking and provide high-level customer assistance
Maintain docks, equipment, and common areas
Operate small equipment and perform boat cleaning/inspection
Participate in facility opening/closing and upkeep
Support events, boat shows, and promotional activities
Follow all hurricane, fire, first-aid, and spill response plans
Qualification
Required
5+ years in marina operations, hospitality, or related field
Proficient with Word, Excel, Teams, and marina management software
Must be able to swim, lift 50 lbs., and work safely around water
Valid driver's license required
Must pass pre-employment background check and drug screening
Preferred
3+ years in a leadership role (marine/boating experience highly preferred)
Bachelor's degree in business, hospitality, or marine operations preferred
Company
Go Store It Self-Storage
Based in Charlotte, North Carolina, Go Store It is a self-storage development, acquisition, property, and asset management company dedicated to providing quality storage solutions.