Global Technology Solutions Ltd. · 10 hours ago
Network Engineer - Shift Based - United States
Global Technology Solutions Ltd. is seeking a Network Engineer to support a large-scale enterprise network environment in a shift-based 24/7 operational model. The role focuses on incident response, troubleshooting, monitoring, and operational support, working as part of a wider team providing continuous coverage.
Responsibilities
Monitor network systems and respond to incidents and alerts during assigned shifts
Troubleshoot network-related issues and perform initial root cause analysis
Escalate complex or service-impacting incidents to senior engineering teams as required
Support resolution of high-priority incidents in collaboration with cross-functional teams
Collect logs, packet captures, and diagnostic data to support investigations and post-incident reviews
Execute standard network changes following approved procedures and change controls
Participate in operational rotations, including nights, weekends, and holidays as part of a structured shift schedule
Use monitoring and ticketing systems to track incidents and document resolutions
Assist with routine RCA activities and follow-up actions
Coordinate with vendors and internal support teams where required
Qualification
Required
3–5 years of experience in network operations or enterprise support environments
Strong understanding of TCP/IP networking fundamentals
Working knowledge of BGP and OSPF
Hands-on experience with Routing & Switching concepts
Exposure to configuring and supporting: Routers, switches, firewalls, load balancers
Experience with one or more networking platforms: Cisco, Juniper, Arista, F5
Familiarity with network operating systems such as: IOS, IOS-XR, NXOS, JUNOS, EOS (SONiC exposure is a plus)
Understanding of enterprise networking concepts including: VLANs, STP, HSRP, MPLS, L3 VPNs, VRFs (operational understanding)
Ability to follow runbooks, procedures, and operational tooling
Strong troubleshooting mindset and attention to detail
Preferred
Exposure to packet capture and basic traffic analysis tools
Experience working in a NOC or 24/7 operational environment
Familiarity with ITIL-style incident and change processes
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP – partial or in progress acceptable)
Company
Global Technology Solutions Ltd.
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Funding
Current Stage
Early StageCompany data provided by crunchbase