Synergy Business Consulting, Inc. · 6 hours ago
NOC Engineer I (Onsite – Orlando, FL)
Synergy Business Consulting, Inc. is hiring a NOC Engineer I for their IT environment, focusing on Cisco Unified Communications and core network operations. This role involves providing first-level NOC support, troubleshooting network issues, and assisting with network installations and maintenance in a fast-paced environment.
Responsibilities
Provide first-level NOC support for WAN/LAN, routers, firewalls, VoIP, and Cisco UC
Support and monitor Cisco Call Manager / Unity environments
Troubleshoot low to medium complexity network and systems issues
Perform incident response, escalation, documentation, and SLA-driven support
Work closely with customers, vendors, and internal teams to resolve issues quickly
Assist with network installs, maintenance, monitoring, and proactive support
Qualification
Required
Strong customer service mindset & team player
Self-driven, detail-oriented, and able to multitask
Engineer-level experience with networking and Cisco UC
2+ years in a NOC or similar support role
Experience with Cisco networking, VoIP, Windows, AD, DNS, VPNs, and ticketing systems
Preferred
CCNA certification is a strong plus
Company
Synergy Business Consulting, Inc.
Founded in 2001, Synergy Business Consulting, Inc, a Certified Minority Business Enterprise (MBE), providing technology staffing & management consulting solutions to Fortune 1000 clients.
H1B Sponsorship
Synergy Business Consulting, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageCompany data provided by crunchbase