Minnesota IT Services · 7 hours ago
IT Business Analyst - ITS3
St Paul, MN
Full-time
Hybrid
Mid Level
$33.38/hr - $54.87/hr
3+ years expMinnesota IT Services is the information technology agency for the State of Minnesota, seeking an IT Business Analyst to support the Department of Employment and Economic Development. The role involves performing business analysis functions, acting as a liaison among stakeholders, and facilitating the development of IT application projects.
AppsInformation TechnologyIT Infrastructure
No H1B
Responsibilities
Perform IT business analysis functions supporting the development of IT application projects
Act as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization to document requirements and to recommend solutions that enable projects to be successful and goals to be met
Work as a liaison between IT and business representatives
Analyze business activities and present the findings for analysis of solutions to purchase, implement, or develop
Collaborate on the development, testing, deployment, and adoption of solutions
Communicate and consult with system user populations concerning system changes and implementation planning for changes and releases
Qualification
Required
A minimum of three (3) years of experience performing IT business analysis functions
Experience as a Business Analyst working in fast-paced, collaborative project environments, demonstrating adaptability, flexibility, and responsiveness to change
Experience gathering, analyzing, documenting, and communicating business and system requirements, including leading efforts related to user stories, system specifications, and project documentation to support system development and appropriate resource allocation, including labor, hardware, and software
Ability to plan, lead, and prioritize work, including estimating effort, timelines, and resource needs; prioritizing multiple deadlines; working independently; recommending practical solutions to emerging issues; and offering guidance and support based on professional experience to help less tenured BA team members overcome challenges and successfully complete their assignments
Experience collaborating with and facilitating discussions among diverse stakeholders and project team members to support process discovery, requirements gathering, and solution implementation
Strong communication and customer service skills, including the ability to translate technical concepts for non-technical audiences, present complex information clearly, actively listen, and communicate proactively
Demonstrated ability to communication clearly and effectively in a manner that facilitates mutual understanding
A customer-focused approach grounded in active listening, empathy, and solution-oriented problem-solving to deliver positive user experiences
Education in information technology (IT) or an IT related field may substitute for experience as follows: a master's degree for eighteen (18) months of experience; a bachelor's degree for one (1) year; and an associate's degree for six (6) months
Preferred
Experience working in a fast-paced environment gathering requirements to benefit system builds and writing detailed user stories and helping business partners elicit and document standard operating procedures
Practical or Work Experience with Agile project methodologies
Requirements gathering, planning, and implementation of various vendor SaaS solutions
Mentoring and encouraging the development of less senior project team members
Advanced knowledge and experience with the Microsoft Suite of tools, SharePoint, Power Apps, AWS Connect, Microsoft Azure, and Azure Services (e.g., cloud technologies, managed databases, API Manager)
Experience writing and conducting tests for requirements and system specifications
Experience working with or navigating State or Federal Government policies, standards, restrictions, and statutes
Diverse work experience, with examples that demonstrate your adaptability, eagerness to continually learn, and expand your skills
Demonstrated enthusiasm for wearing many hats in a project group, approaching your work with an open mind, and dedication to collaboratively seeking solutions
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota IT Services
Minnesota IT Services is an information technology agency that offers leadership and planning services.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
J
Jeff Nyberg
Chief Technology Officer
Recent News
Government Technology US
2025-04-10
2025-03-08
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