Root Inc. · 6 hours ago
Total Loss Adjuster
United States
Full-time
Remote
Mid Level
$53K/yr - $60K/yrRoot Inc. is an innovative insurtech company aiming to revolutionize the car insurance industry through technology. As a Total Loss Adjuster, you will be responsible for providing an industry-leading claims experience, negotiating and settling total loss situations, and recommending product developments and process improvements.
AccountingAdviceFinancial ServicesProfessional Services
Responsibilities
Delivers an industry-leading claim experience for all policyholders and claimants
Negotiates and settles total loss situations with policyholders and claimants
Prepares salvage vehicles for auction and oversees the end-to-end salvage process
Consistently makes prompt and courteous contact with every claim customer
Maintains and updates a diary/schedule for each claim in the adjuster’s pending
Responds to claim correspondence in a timely fashion with very high quality
Provides input for continuous development of claims guidelines and best practices
Recommends potential product developments and process improvements
Interacts and communicates effectively with customers, peers, vendors and managers
Engages in learning opportunities to build knowledge of personal lines claims, court decisions impacting the claims function, current guidelines in claims function, and policy changes and modifications
Qualification
Required
Successful experience handling insurance claims, coordinating rental extensions
Familiarity with claims best practices required
Ability to obtain and maintain insurance licenses in several states (including Texas) within three months
Ability to learn quickly and be adaptable
High sense of professionalism while remaining empathetic
Curious in nature
Great attention to detail
Coachable and committed to professional growth
Ability to approach problems with an open mind
Preferred
Experience related specifically to the settling of auto total loss claims preferred
Currently licensed in home state if state required is preferred
Company
Root Inc.
Root Inc. is disrupting the archaic, trillion-dollar insurance industry.
Founded in 2015
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Matt Bonakdarpour
Chief Technology Officer
Megan Binkley, CPA
Chief Financial Officer
Recent News
Business Wire
2026-01-15
2025-11-06
Company data provided by crunchbase