Aurum Data Solutions Inc. · 5 hours ago
R&D Digital Tools and Automation Specialist
San Francisco, CA
Contract
Hybrid
Senior Level
5+ years expAurum Data Solutions Inc. is seeking an R&D Digital Tools and Automation Specialist to join their global support team. The role focuses on improving R&D productivity and efficiency by automating processes and providing expert support for business tools and systems.
AnalyticsBig DataBusiness IntelligenceInformation Technology
Hiring Manager
Praful Takkalapally
Responsibilities
As a part of a global centralized expert support team, execute enterprise tool system tasks based on R&D customer requests, leveraging expert knowledge of business tools, compliance requirements, and R&D teams and processes
Execute R&D System Requests: Fulfill customer tool requests using expertise in business systems and compliance standards
Provide Timely Expert Support: Offer professional, empathetic, and quick solutions to R&D operational issues and system problems
Expert in our Global Business Applications: Act as the subject matter expert for one or more complex R&D business applications
Specialize in R&D Processes: Develop deep expertise in key processes (e.g., records management, lab data, change requests) for high-accuracy execution
Maximize Scientist Productivity: Use your expertise across business data and organizational structure to streamline operations and save significant time for R&D scientists
Anticipate Customer Needs: Build organizational know-how of R&D roles and priorities to deliver proactive system support
Maintain Global Service Excellence: Demonstrate a strong, collaborative customer service mindset within a diverse, global team
Drive Process Improvement: Identify manual steps and actively suggest opportunities for digitization and improvement
Automate Administrative Tasks: Apply or develop automation and AI tools to reduce administrative load on R&D staff
Ensure Data Integrity and Compliance: Guarantee all activities strictly adhere to regulated R&D processes, supporting audits and data retrieval
Qualification
Required
Bachelor's degree, preferably in a technical, scientific, or business discipline
5+ years of professional experience in an operations, technical support, or system administration role, or equivalent academic projects / internships
Excellent written and verbal English Language skills are required to support our global organization
Ability to quickly learn new software, systems, and processes is essential
A proven ability to complete complex, detailed tasks accurately and efficiently. You have a rigorous and detail-oriented approach to following established processes
Demonstrated ability to work well with others in a hybrid virtual and global team environment
Preferred
Prior experience in enterprise business applications is desirable (e.g., Electronic Document Management Systems, Learning Management Systems, or Project Management tools)
Education and experience in data structures, databases, automation, scripting, AI prompt engineering and/or development of AI agents is desirable
Experience with SAP, Cornerstone, Google Suite and Office Suite is a plus
Company
Aurum Data Solutions Inc.
Headquartered in Fremont, CA., Aurum Data Solutions is a web, mobile, cloud development, and Staff Augmentation services provider with additional offices in India & Brazil.
51-200 employees
H1B Sponsorship
Aurum Data Solutions Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (3)
2022 (4)
2021 (6)
Funding
Current Stage
Growth StageRecent News
2022-03-25
Company data provided by crunchbase