Customer Experience Representative I jobs in United States
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Allergan Aesthetics, an AbbVie Company · 23 hours ago

Customer Experience Representative I

positionAustin, TX, US
timeFull-time
remoteOnsite
seniorityEntry Level
date1+ years exp

Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics brands and products. The Customer Experience Representative I will support the Aesthetics and Consumables department by managing call interactions, processing orders, and providing exceptional customer service.

BeautyManufacturingPharmaceuticalWellness
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H1B Sponsor Likelynote

Responsibilities

Manage 50-100 call interactions per day including inbound and outbound calls. Examples of interactions include, product orders and updates, status of deliveries, and resolving call inquiries
Ability to use critical thinking skills to resolve inquiries to meet service levels
Partner with sales and other operational departments to provide exceptional customer service within designated service levels to complete order transactions and other informational call follow up
Deliver an excellent customer experience, while acting in a professional and courteous manner

Qualification

Customer Service experienceMS OfficeSAPCRMSalesforceMultitaskingLearning agilityAttention to detailEffective communicationTeam collaboration

Required

1+ years of Customer Service experience, preferably in a Contact Center environment
Experience working with MS Office
Attention to detail and ability to multitask
Effective communication skills
Associate Degree OR High School Diploma and equivalent relevant experience

Preferred

SAP, CRM, Salesforce, or Business Systems experience preferred
Medical Device or Pharmaceutical experience strongly preferred

Benefits

Paid time off (vacation, holidays, sick)
Medical/dental/vision insurance
401(k)

Company

Allergan Aesthetics, an AbbVie Company

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At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products.
location
Irvine, California, USA
people-size1001-5000 employees
web-link
https://www.allerganaesthetics.com

H1B Sponsorship

Allergan Aesthetics, an AbbVie Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (1)
2022 (16)
2021 (14)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Nicole Mowad-Nassar
Senior Vice President, AbbVie and President, Global Allergan Aesthetics
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Recent News

GlobeNewswire
Cosmetic Surgery Market to Hit USD 92.5 Billion by 2033, Fueled by Social Media and Evolving Beauty Trends, says Coherent Market Insights
2026-01-20
GlobeNewswire
Dermal Fillers and Botulinum Toxin Market to Hit USD 10.16 Billion by 2033, Driven by Surge in Minimally Invasive Aesthetic Procedures – SNS Insider
2026-01-16
EIN Presswire
U.S. Medical Aesthetics Market to hit US$ 19.34 billion by 2033, (CAGR of 12.6%)
2025-12-04
Company data provided by crunchbase