Comstock Companies · 17 hours ago
Weekend Concierge (8am-4pm)
Reston, VA
Full-time
Onsite
Entry Level
1+ years expComstock is a company focused on hospitality excellence, and they are seeking a Weekend Concierge to deliver exceptional customer service to their residents. The role involves greeting guests, managing inquiries, and ensuring the reception area is presentable while providing personalized assistance to enhance residents' experiences.
ConstructionConsultingReal Estate
Responsibilities
Provide Class “A” customer service – Building a good rapport with tenants and going above and beyond whenever possible
Meet and greet all visitors such as tenants, guests and prospects
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Respond to tenant questions and complaints in a timely manner
Ensure that only authorized individuals enter the building
Manage incoming phone calls and direct them to the appropriate destination
Coordinate reservation for amenity space, loading elevators and loading dock
Complete daily building walks, looking for maintenance items, reorganizing furniture/décor and cleaning up whenever needed
Work scheduled shifts
Perform other duties as needed
Qualification
Required
High School Diploma or equivalent (GED)
Strong customer service background
Must be able to work weekends
Ability to work holidays required. Flexibility to pick up additional shifts, as needed
Proficient in Microsoft Office, particularly Outlook, Word and Excel
Outgoing personality with ability to relate to diverse group of people
Self-motivated and high energy
Strong problem-solving skills
Strong sense of urgency
Must be highly credible and trustworthy, and operate with high degree of integrity
Must hold oneself and others accountable and strive for a high level of excellence
Must have a positive, can-do attitude and be able to fuel growth and innovation
Must be customer-focused and results-oriented
Must want to continuously learn and develop
Exceptional oral and written communication skills
Ability to work well in a team establishing good working relationships with others
Ability to multitask and prioritize tasks with a strong attention to detail
Self-directed and able to work independently, with minimal supervision
Preferred
1 year of concierge or high-end customer service experience is preferred
Benefits
Medical
Dental
Vision
401K Match
Life Insurance
Housing Discount
Commuter Benefits
Free Parking and EV charging
Parental Leave Program
Enjoy a Friendly Work Environment that values collaboration
Company
Comstock Companies
Comstock is a real estate company that provides management services to lenders, owners and municipalities with interests in real estate.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Christopher Clemente
CEO
Recent News
Washington Business Journal
2025-01-14
Company data provided by crunchbase