XpertDox · 5 hours ago
Director Program Management
Scottsdale, AZ
Full-time
Onsite
Lead/Staff, Director/Executive
$120K/yr - $160K/yr
5+ years expXpertDox is a healthcare technology company focused on reducing the administrative burden of medical coding. They are seeking an experienced Director of Program Management to own and scale program execution across the organization, ensuring operational excellence and cross-functional alignment.
Artificial Intelligence (AI)BillingElectronic Health Record (EHR)Health CareMachine LearningMedicalPrimary and Urgent CareSoftware
Hiring Manager
Sameer Ather, MD, PhD
Responsibilities
Own and manage the full onboarding lifecycle, from kickoff through validation, go-live, and scale-up
Drive smooth, timely go-lives by identifying risks and resolving blockers before they impact delivery
Lead post–go-live execution to support scaling, stabilization, and continuous improvement
Provide complete ownership and oversight of the ticket-based execution model
Ensure every ticket has a clear owner, scope, and next steps before progressing through stages
Monitor ticket aging, dependencies, and bottlenecks; drive corrective actions to maintain momentum
Partner closely with Technical, Operations, and Client-facing teams to ensure alignment on priorities
Act as the central coordination point between internal teams to deliver high-quality client outcomes
Hold teams accountable while fostering a collaborative, execution-focused culture
Provide clear, regular execution updates to the COO and leadership team
Maintain visibility into program health, risks, timelines, and capacity using data-driven reporting
Proactively escalate issues with clear recommendations and resolution plans
Qualification
Required
5+ years of experience in Program Management, Project Management, or Operations
Experience in SaaS and healthcare technology
Proven experience owning client onboarding, implementation, or go-live programs
Strong understanding of ticket-based workflows and execution tracking
Excellent communication skills with the ability to work with leadership and cross-functional teams
Highly organized, detail-oriented, and comfortable managing multiple parallel programs
Benefits
Dental, Health, Vision and Life insurance
Unlimited PTO and Parental leave
Relocation assistance
Company
XpertDox
XpertDox is a healthcare data analytics company automating the medical coding process.
51-200 employees
H1B Sponsorship
XpertDox has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (1)
2023 (2)
Funding
Current Stage
Growth StageTotal Funding
$4.67MKey Investors
TN3
2023-09-25Seed· $1.08M
2022-09-21Series Unknown· $1.5M
2018-02-09Seed· $1M
Leadership Team
Bhupesh Panwar
Co-founder & COO
Nick Pierce
Chief Sales Officer (CSO)
Recent News
Company data provided by crunchbase