NEOGOV · 7 hours ago
Public Services Supervisor-Water Distribution
Kalamazoo, MI
Full-time
Onsite
Mid Level
$65K/yr - $89K/yr
3+ years expNEOGOV is seeking a Public Services Supervisor for the City of Kalamazoo, responsible for assisting in the planning and implementation of activities within the Public Services department. The role involves supervising personnel, coordinating projects, and ensuring the effective operation of water distribution services.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Supervises and evaluates personnel to include: planning, scheduling, and prioritizing work assignments and service orders; reviewing field work performed; establishing, modifying, and evaluating employee performance and safety standards; motivating and training personnel; and, resolving personnel issues
Schedules installation, repair, and maintenance of Public Services equipment and services to include: preparing and reviewing plans, work orders, records, and detailed diagrams; checking availability and ordering parts; meeting with developers, utility stakeholders, and vendors; and, inspecting job progress
Assists in the coordination of special projects, programs, and services to include: preparing plans; coordinating personnel; attending meetings; providing assistance and advice to parties involved
Performs record keeping duties and prepares paperwork including time-sheets, work orders, service requests, daily production reports, weekly accomplishments, damage reports, and employee performance reviews
Investigates and answers customer inquiries and complaints by gathering facts, providing explanations and solutions, and distributing information
Conducts inventory checks, monitors inventory levels, and prepares orders for supplies and equipment
Assists in the planning, development, and implementation of activities involved in a functional area of Public Services or City department which includes: determining long-term needs; maximizing return for dollars spent; and, ensuring equitable billing to all customers based upon properly metered accounts
Assists in the preparation and monitoring of annual budget by assessing needs of the department and available funding
Establishes and monitors cash handling procedures by verifying daily cash activity, conducting random transactional audits, and determining areas of improved efficiencies
Performs other duties of a similar nature or level
Qualification
Required
High School Diploma or General Equivalency Degree (G.E.D.)
Up to one year of specialized or technical training beyond High School in field related to area of responsibility
Three years of progressively responsible supervisory and related work experience
State of Michigan S-4 Certification
Possession of a valid motor vehicle operator's license issued by the State of Michigan and certified driver's license (CDL) 'B' endorsement with air brakes
Confined Space Certification
Hazwoper Certification
EPA Certification, Section 608 type #2 Ref
State of Michigan Mechanics Certification
Any equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Benefits
Health, dental, and vision insurance
Flexible spending accounts
Group life insurance
Long and short-term disability
Paid time off
A defined benefits pension plan
A 457 deferred compensation plan
A retirement health care savings plan (HCSP)
A convenient health clinic that is open to employees, retirees, and their families and provides routine medical services and prescriptions
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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