Gartner · 7 hours ago
Sr. Manager, Retention Programs (Consulting)
California, United States
Full-time
Hybrid
Senior Level
$158K/yr - $199K/yr
7+ years expGartner, Inc. is a leading company that provides expert analysis and technology insights to help enterprise leaders succeed. The Sr. Manager of Retention Programs will lead deal support for complex renewals, collaborate with various teams to drive retention strategies, and implement solutions for growth challenges.
Business DevelopmentConsultingInformation Technology
Responsibilities
Lead Deal Support through cross-functional influencing skills on the highest value/most complex renewals across Gartner; implement programs ensuring Gartner’s retention and growth strategy
Create scalable action plans and lead presentations in planning sessions and strategy meetings with Senior Leaders across Team NCVI partners
Drive strong collaboration with Client Value Managers (CVMs), and our Center of Excellence partners to build strong business cases for renewal and growth of our large deals
Lead quantitative & qualitative analyses to solve Gartner’s retention and growth challenges; partner with cross-functional teams to implement solutions
Drive constant improvement and renovation/innovation of our processes and tools to improve quality and productivity, along with scaling the team’s operational model to deliver exceptional deal support
Own your actions, measure progress and lead initiatives/ complex projects to completion with action-driven insights
Qualification
Required
Bachelor's degree with 5-7+ years of experience in completing complex analyses and solving challenging business problems as a business analyst/ consultant at a top-tier consulting firm, investment banking associate or strategy analyst for a leading company
Ability to influence leaders to drive business outcomes and growth
Ability to synthesize complex problems into simple, concise statements/ core messages, and present/ communicate to key stakeholders and clients
Outstanding project management skills (projects involving internal and external stakeholders) with ability to meet tight deadlines and prioritize workloads
Forward thinking ability in order to anticipate and mitigate risks to client retention
Analytical and proficient in MS Office suite, including Excel and PowerPoint, and is able to clearly present and articulate through PPT
Minimum 7-15 years shown consultative sales experience in high technology (services, software or hardware), with 3+ years of management experience
Internal candidates should have a demonstrated track record of successful financial performance, with 2+ years of QB sales experience in Gartner MA or Gartner management experience
Demonstrated ability to lead, mentor and motivate sales associates
Strong business acumen, forecasting skills, influencing skills and interpersonal skills (to share knowledge with a team to support the growth strategy within sales)
Strong demonstration of intellect, drive, executive presence, sales acumen, handling others
Preferred
Master's degree preferred
Benefits
Generous paid time off policy
Charity match program
Medical, Dental & Vision Plans
Parental Leave
Employee Assistance Program (EAP)
401K matching
The opportunity to purchase company stock at a discount
Company
Gartner
Gartner provides fact-based consulting services, helping clients use and manage IT to enhance business performance.
10001+ employees
H1B Sponsorship
Gartner has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (51)
2024 (43)
2023 (60)
2022 (66)
2021 (96)
2020 (71)
Funding
Current Stage
Public CompanyTotal Funding
$800M2025-11-13Post Ipo Debt· $800M
1993-10-15IPO
Leadership Team
Cliff Gilley
Vice-President Research Analyst : Startup/Growth CEO
Eugene Hall
CEO
Recent News
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