DRS IT Solutions Inc · 10 hours ago
IT Support Specialist
DRS IT Solutions Inc is seeking an IT Support Specialist to oversee IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. The role involves maintaining essential IT operations and engaging with employees to improve efficiency and productivity.
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Candidate MUST be local to Milledgeville 31062 area
Candidate must be a US Citizen and willing to work in 1099
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line