Macy's · 2 hours ago
Fraud Strategy Investigator
9111 Duke Boulevard, Mason, OH, 45040, US
Full-time
Onsite
Mid LevelMacy's is a storied retail company that has been a part of America's culture for over 160 years. They are seeking a Fraud Strategy Investigator responsible for facilitating and conducting fraud investigations, developing strategies based on findings, and collaborating with various partners to enhance fraud prevention measures.
Consumer GoodsFashionRetail
Responsibilities
Serve as lead contact for all fraud investigations, and business partner of Investigations associated policy and procedures, for all Fraud/Abuse Investigations
Provide “on-call” support for business partners, regarding Investigative direction and communication
Develop strategy and recommendations as result of investigative findings
Create reporting and analysis to illustrate fraud trends
Collaborate with business partners to create and regularly review exception-based reports
Effectively present data for prosecution and/or to business partners
Work with AP partners to expand and develop leads/existing cases
Ability to develop investigations through exception reporting and trend analysis
Upload and maintain case records through case management system
Regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
In addition to the essential duties mentioned above, other duties may be assigned
Qualification
Required
Direct responsibility of facilitating and conducting Fraud investigations
Executing Investigative strategies
Providing recommendations based on investigative findings
Working closely with Asset Protection teams at all levels to identify and investigate fraud
Collaborating with internal and external partners
Use investigative trends and reporting analysis to generate best practices for business partners
Serve as lead contact for all fraud investigations
Provide 'on-call' support for business partners regarding Investigative direction and communication
Develop strategy and recommendations as a result of investigative findings
Create reporting and analysis to illustrate fraud trends
Collaborate with business partners to create and regularly review exception-based reports
Effectively present data for prosecution and/or to business partners
Work with AP partners to expand and develop leads/existing cases
Ability to develop investigations through exception reporting and trend analysis
Upload and maintain case records through case management system
Regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships
Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
Resourceful and able to adapt quickly to changing priorities
Resourceful self-starter, works well independently as well as part of a team
Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents
Respond to common inquiries and complaints from customers, regulatory agencies, and members of the business community
Ability to effectively present information to top management, public groups
Moderate level of analytical skills
Outstanding ability to communicate across all levels of management
Excellent time management skills
Computer navigation and keyboarding skills
Proficiency in MS Office, particularly Excel
Ability to provide outstanding customer service to external and internal customers on a consistent basis
Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs
This position requires talking, sitting and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, and crouching
Reaching, including above eye level
Involves close vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP, Retail Media
Recent News
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