State of Florida · 1 day ago
SYSTEMS PROGRAMMER I - 76003968 1
Tallahassee, FL
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $40K/yrThe State of Florida's Department of Highway Safety and Motor Vehicles (FLHSMV) is dedicated to providing highway safety and security. They are seeking a Systems Programmer I to assist with the operation and maintenance of the ServiceNow application, ensuring system performance and user needs are met while analyzing data for reporting purposes.
Government Administration
No H1B
Responsibilities
Assist with the operation and maintenance of the ServiceNow application
Maintaining system operational performance and modifying ServiceNow to accommodate user’s needs
Analyzing data and organizing it into report/dashboards
Be an integral resource in the integration of ServiceNow modules beyond basic incident management, to include Request, Change, Problem, Service Portal, CMDB, Service Level Management, and other modules as deemed required by the Department
Qualification
Required
Excellent communication skills (Written and Verbal)
Strong analytical and problem-solving skills, including ability to analyze and interpret technical data
Ability to work with business users to gather and analyze system requirements
Ability to troubleshoot and resolve problems with existing applications
Knowledge of IT Infrastructure Library concepts (ITIL)
ServiceNow internal components:( Business Rules, Client Scripts,Table Schema, Javascript, UI Actions, UI Polices, Report, Dashboards, Workflows, Notifications)
Ability to identify failure points and develop quick workarounds
Knowledge of information security best practices
Experience with Microsoft Configuration Manager
Skill in the practical application of ITIL Management processes
Skill in office productivity application support
Ability to develop training programs related to distributed systems components
Ability to process information logically and solve problems
Ability to communicate effectively, handle multiple priorities, and assignments
Ability to apply complex problem-solving techniques
Ability to focus on getting things done
Ability to develop and implement process improvement initiatives
Teamwork and interpersonal skills
Demonstrated ability to apply technology solutions to business processes
Demonstrated ability to troubleshoot and resolve technical incidents remotely
Preferred
Do you currently work for FLHSMV?
Do you have professional work experience in a technology support field?
Do you have experience working with the ServiceNow tool or similar tool?
Benefits
Paid Parental Leave
Annual and Sick Leave Package
Nine Paid Holidays
State Health and Life Insurance
Educational Benefits
Contributory Retirement Plan
Company
State of Florida
The State of Florida is an online telephone and email directory for state government agencies and employees in Florida.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Richard Herstein, MD, MHA, MBA
Chief Hospital Administrator (CEO) and Chief Medical Officer (CMO)
Jimmy Patronis
Chief Financial Officer
Recent News
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2026-01-25
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2026-01-14
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