Operation Warm · 7 hours ago
Program Associate Director
Glen Mills, PA
Full-time
Hybrid
Lead/Staff
5+ years expOperation Warm is dedicated to providing warmth and comfort to children in need, and they are seeking a Program Associate Director to oversee various projects and partner programs. This role involves managing project lifecycles, collaborating with teams, and ensuring successful implementation of initiatives aligned with the organization's strategy.
ChildrenManufacturingNon Profit
Responsibilities
Manage all assigned projects to completion ensuring on-time delivery, meeting of budgetary demands and maintenance of overall project ownership
Assign and manage team tasks in Asana to ensure completion
Utilize reports and dashboards to track program progress against KPIs and make recommendations for continuous improvement
Assume responsibility for managing exemptions and escalations from the program managers
Participate in weekly meetings with corporate partners to communicate and provide updates regarding partnership progress, impact achieved and future opportunities
Demonstrate experience in large scale event planning and project execution
Proactively collaborate and coordinate with Fundraising and Marketing teams to advance overall partner relationships
Recommend new processes and tools to achieve advanced results
Create and maintain process workflow documents to support business needs
Address problems through risk management and contingency planning and present solutions and/or options to management
Ensure effective implementation of solutions/changes
Proactively collaborate and coordinate with Fundraising and Marketing teams to advance overall partner relationships
Manage the Program team members, support a team culture and hold the team to a high standard of partner satisfaction
Provide direct supervision and leadership of staff, including hiring, training, scheduling, performance reviews, staff development, timesheet approval, and workplace oversight
Uphold and enforce the company's policies and procedures and work with Human Resources to correct and support employee behavior and underperformance, when needed
Work with the Human Resources department to create job descriptions, hire competent personnel, and oversee employee training programs in your areas of direct supervision. Support career development
Uphold and reflect the values of the company in word and action
Qualification
Required
Bachelor's degree in business, or a related field
5-7 years of project management and events planning and related experience
Experience working in the human service field in some capacity
Proven ability to complete projects according to outlined scope, budget, and timeline and through the entire life cycle
Proven ability to solve problems creatively
Strong interpersonal communication skills, with the ability to influence and mentor
Excellent written and verbal communication skills
Strong familiarity with project management software tools, methodologies, and best practices
Ability to work independently and as part of a collaborative team
Expertise with Microsoft Office products
Experience using Salesforce or other CRM
Proactive, with a results-driven and problem-solving approach
Detail oriented with well-developed organization skills
Works well in a fast-paced environment, able to manage multiple projects, and adept at prioritizing
Unwilling to accept any unethical conduct or outcomes that threaten the mission or values of Operation Warm
Preferred
Experience working in Asana preferred
Project Management Professional (PMP) certification a plus
Company
Operation Warm
Operation Warm is a nonprofit organization that manufactures high-quality coats and shoes for children.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.1MKey Investors
Imagine Learning Foundation
2025-10-02Grant· $0.1M
Leadership Team
Heather Connolly
Vice President Partnerships
Dick S.
Founder
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