Crawford & Company · 6 hours ago
VP GTS Operations
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expCrawford & Company is seeking a Vice President of GTS Operations who will be responsible for driving key business decisions and delivering strategies to ensure profitable and effective operations at a national level. The role involves leading the creation and execution of tactical plans, managing financial performance, and ensuring product and service quality levels are met.
Insurance
Responsibilities
Leads, directs, and contributes to the creation and execution of the tactical plans and ensures specific account and departmental goals are met in accordance with the overall strategic direction of the organization
Leads and contributes to the design of overall account and division structure that streamlines processes and drives efficiencies
Accountable for overall financial performance; holds regional operations teams accountable for team and individual performance and utilization
Creates, manages, distributes, and executes the planning and reporting processes for specific accounts and for the division
May partner with Business Development to achieve revenue and gross profit goals. Partners with finance operations as needed and as relates to client specific programs to achieve revenue and gross profit goals
Accountable for consistently and comprehensively meeting product and service quality levels
Manages the implementation of new or enhanced products and systems
Upholds the Crawford Code of Conduct at all times
Qualification
Required
Bachelor's Degree in Business Administration or other discipline directly related to the duties and responsibilities specified
12 years of experience in operations, preferably in the insurance or risk management industry
7 years of experience in a leadership role with financial accountability
Thorough knowledge of insurance terms, practices and conditions
Strong management and leadership skills
Strong organizational skills with attention to detail and the aptitude to execute operational mission and vision
Process-minded and ability to execute key divisional initiatives that span multiple regions
Demonstrated ability to build relationships across divisions at all levels of the organization
Strong verbal and written communication skills
Must have or secure and maintain the appropriate license(s) as required by the state(s) at the adjuster/supervisory/management level, if applicable
Must possess a valid driver's license
Must complete continuing education requirements as outlined by Crawford Educational Services
Additional courses may be required by jurisdiction for maintenance of license
Preferred
Client services experience highly preferred
Experience managing geographic regions preferred
Company
Crawford & Company
Based in Atlanta, GA Crawford & Company(R) (www.crawco.com) is the world's largest publicly listed independent provider of claims management and outsourcing solutions to carriers, brokers and corporates, with an expansive global network serving clients in more than 70 countries.
10001+ employees
H1B Sponsorship
Crawford & Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2023 (7)
2022 (5)
2021 (2)
2020 (10)
Funding
Current Stage
Late StageLeadership Team
Larry Thomas
EVP - CEO Crawford U.S. Services
Bruce Swain
EVP - Chief Financial Officer
Recent News
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