Go Store It Self-Storage · 1 day ago
Assistant Community Manager - Pensacola, FL - Madison Shores
Go Store It Self-Storage is seeking a driven, customer-focused Assistant Community Manager to support day-to-day operations and enhance resident experiences. In this role, you will assist with leasing, manage resident relations, and help lead an on-site team while ensuring high standards of customer service.
Real Estate
Responsibilities
Assist the Community Manager in daily operations and team oversight
Support and mentor Leasing Consultants, ensuring leasing goals are met and Fair Housing standards are upheld
Step in to lease apartments when needed and verify prospective resident applications
Post rental collections, make bank deposits, and support accounting and administrative functions
Conduct monthly market surveys and recommend pricing strategies
Handle resident lease files, notices to vacate, and manage delinquencies and evictions
Collaborate regularly with the Community and Regional Manager on performance and improvement strategies
Address resident concerns with professionalism and care
Ensure the community reflects a high standard of customer service and resident satisfaction
Qualification
Required
1+ years of property management or leasing experience
Strong communication, organization, and leadership skills
A team player with a proactive, customer-first mindset
Comfortable multitasking in a fast-paced environment
A polished, professional image and excellent interpersonal skills
Preferred
Bookkeeping or collections experience
BA/BS degree
Benefits
401(k) with company match
Health, dental, and vision insurance
Health savings & flexible spending accounts
Company-paid life insurance
Employee referral bonus & discount programs
Generous PTO + Mental health support (EAP)
Opportunities for advancement & training
Company
Go Store It Self-Storage
Based in Charlotte, North Carolina, Go Store It is a self-storage development, acquisition, property, and asset management company dedicated to providing quality storage solutions.