TTM Technologies · 7 hours ago
Quality Technician
Syracuse, NY
Full-time
Onsite
Entry Level
$45K/yr - $72K/yr
1+ years expTTM Technologies, Inc. is a leading global manufacturer of technology products, including printed circuit boards. The Quality Technician role involves maintaining calibration records, controlling quality documents, processing customer complaints, and supporting audits to ensure compliance with quality standards.
Electrical & Electronic Manufacturing
No H1B
U.S. Citizen Only
Responsibilities
Maintaining calibration database and records
Controlling quality documents and revisions
Processing RMAs and customer complaints
Coordinating customer and third-party source inspections
Supporting audits and quality reporting
Maintain the calibration database for all inspection, measuring, and test equipment
Schedule calibration activities and coordinate with internal teams and external calibration providers
Track calibration status, certificates, and out-of-tolerance conditions
Ensure calibration records are accurate, complete, and retained per record-retention requirements
Process Return Material Authorizations (RMAs) in accordance with company procedures
Log, track, and route customer complaints to appropriate functions
Ensure timely investigation support and communication with internal teams
Maintain complaint and RMA records, metrics, and closure status
Coordinate customer and third-party source inspections
Assist with internal and external audits (ISO 9001 / AS9100 / customer audits)
Maintain quality records and databases
Ensure controlled documents are reviewed, approved, released, and distributed correctly
Track quality metrics and provide status reports as requested
Support continuous improvement and corrective action activities
Works to develop customer relationships through collaboration, respect, professionalism, trust and integrity
Listens to and understands customer requirements taking prompt, appropriate action that exceeds expectations
Interface with the supplier quality, receiving, procurement, and additional production departments to obtain and compile all necessary documentation required for source inspection package
Perform all other related duties as assigned
Qualification
Required
Ability to perform assigned tasks independently with limited supervision
Ability to read and understand PCB drawings
Ability to perform repetitive tasks accurately
Must be a detailed oriented individual
Ability to use measurement tools such as calipers, gauges, or CMM equipment
Ability to work both independently or as part of a team
Demonstrates ability to work in a dynamic, fast-paced work environment
Ability to accurately perform basic computer tasks
Requires understanding of related inter-department processes
Ability to collect data and update measurements
Strong communication skills in English-verbal & written, planning, and organizational skills
Strong computer skills and technical aptitude
Ability to manage multiple administrative and written tasks professionally and accurately within designated timelines
Must be able to handle interruptions to work flow as necessary to accommodate requests
High school diploma or equivalent preferred
Preferred
1-2 years of manufacturing experience preferred
Experience within the aerospace industry (i.e AS9100, AS9102, IPC-6012, IPC-A-600) is a plus
Experience with calibration systems and document control
Strong computer skills and technical aptitude
Demonstrated ability to manage multiple administrative and written tasks professionally and accurately within designated timelines
Previous experience reading and interpreting GD&T requirements on manufacturing drawings helpful
PCB experience preferred, but not required
Experience with ETQ Reliance & Oracle a plus
Benefits
Medical
Dental
Vision
401k
Flexible spending and health savings accounts
Accident benefits
Life insurance
Disability benefits
Paid vacation & holidays
Company
TTM Technologies
At TTM we are inspiring innovation in everything we do.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Tom Edman
President and CEO
Dan Boehle
Chief Financial Officer
Recent News
2025-09-20
TTM Technologies, Inc.
2025-09-16
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