Probo Medical · 4 hours ago
Senior Territory Manager - Spokane (Ultrasound Field Service)
Spokane, WA
Full-time
Onsite
Mid, Senior Level
$60K/yr - $100K/yr
2+ years expProbo Medical is a diagnostic imaging sales and service provider that delivers high-quality, affordable healthcare products and services to medical practices around the world. The Senior Territory Manager will focus on developing professional relationships with clients, servicing diagnostic ultrasound equipment, and providing tailored solutions to meet client needs.
Health CareMedical Device
Responsibilities
Work to learn and establish rapport with customers
Schedule and perform preventative maintenance
Generate revenue growth by offering solutions and products aligned with the service portfolio
Provide timely responses to service requests
Complete and submit applicable field service reports for invoicing
Develop a profitable territory performing service, selling service contracts, parts, systems
Act as a subject matter expert on all manufacturers and models by studying manuals, attending training, reaching out to co-workers and all other available resources
Troubleshoot and problem solve issues as they arise when doing service calls
Adhere to internal procedures regarding defective probes and parts, unused equipment, call escalation, warranties, and finance policies
Performs all administrative duties within established Probo Medical and regulatory timeframes including timesheets, service work orders, expense reports, preventative maintenance (PM), installation documents, site and service documentation, and other related paperwork
May be asked to perform service work remotely providing telephone, remote technical support, and remote diagnostics to external healthcare customers and field partners to resolve customer equipment issues and initiate escalation, if appropriate
Responsible for the delivery and installation of an ultrasound system sold within your geographical radius. This will consist of being on site, making sure the equipment works, satisfying client expectations and learning the client’s ultrasound equipment portfolio and needs
Qualification
Required
Knowledge of computers; PC competency to include utilization of Microsoft Office Suite products
Be a self-starter
Creative problem solving
Ability to display strong organizational and multi-tasking skills, self-discipline, and autonomy to work independently in a high-pressure environment
Ability to adapt to changing work requirements in a complex, fast-paced environment
Ability to effectively operate in an independent environment to achieve assigned goals and objectives
Robust organization/communication skills to exceed customer expectations
Strong interpersonal skills to develop relationships and be prompt and courteous
Preferred
High School Diploma/GED, Associate Degree in electronics (BSEE/BSEET/BSME/BSMET preferred) or 2 years' equivalent combination of education and experience
Experience with diagnostic Ultrasound equipment highly preferred, especially within a field service environment
An established customer base is a plus
Company
Probo Medical
Probo Medical is a medical devices company offering ultrasound probes and ultrasound systems.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2022-02-15Acquired
Leadership Team
Greg Kopulos
Chief Executive Officer
Mike Dilick
Chief Executive Officer
Recent News
2026-01-09
Company data provided by crunchbase