Bay Cove Human Services · 6 hours ago
Quality Assurance Program Manager - DS Centralized Costs
Boston, MA, USA
Full-time
Onsite
Entry, Mid Level
$60K/yr - $60K/yr
2+ years expBay Cove Human Services is dedicated to partnering with individuals to help them overcome challenges and achieve their personal potential. The Quality Assurance Program Manager plays a crucial role in monitoring quality assurance functions within Day Services and provides training and support to programs in Developmental Services, ensuring compliance with various standards and promoting effective communication and efficiency.
ConsultingHealth CareHome Health CareNon Profit
No H1B
Responsibilities
Assists in monitoring designated quality assurance functions including DDS, MassHealth, ABI and MRC standards, CARF, Bay Cove standards and performance improvement measures, program review, paper and electronic documentation systems, incident reports, medication occurrence reports, human rights complaints, HCSIS ISP reminders, etc
Assists with completion of proposals and policies
Promotes improved communication within the programs and between the division and programs through the design and standardization of communication systems
Promotes standardization of systems and provides training and technical assistance, as needed
Assists with CARF accreditation and DDS Licensing & Certification, Mass Health, and Optum reviews, and assists with other external reviews, as needed
Assists, as needed, with new program start up
Participates in internal and external committees, as determined by the Operations Director
Provides support and training to Day Services Program Staff. Works in collaboration and oversite with Director of Day Services and Day SPD’s
All other duties as assigned by the Quality Assurance Director or Operations Director
Qualification
Required
Bachelor's degree in Human Services or a related field and at least two years of experience in the administration of programs serving adults with developmental disabilities preferred
Knowledge of current practice standards in long term support service delivery system
Demonstrated professional writing, interpersonal, communication, oral presentation, and organizational skills
Proficiency in word processing and spreadsheet preparation
Maintain current certifications in: Medication Administration, Standard First Aid, CPR and Mandt
Use of personal cell phone
Preferred
Valid Driver's license preferred
Company
Bay Cove Human Services
Bay Cove Human Services is an organization that treats mental illness, developmental disabilities, and substance use disorders.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Carley Lubarsky
Chief Operating Officer
Julie Celano
Chief Human Resources Officer, Senior Vice President
Recent News
2025-03-04
Company data provided by crunchbase